Executive Assistant

THE COMPANY

LightWork AI is building the AI assistant for letting & estate agents.

Our AI agent, Felicity, is the AI front desk for letting and estate agents, answering every call, email and message 24/7 and handling over 80% on her own. We’re live with agents across the UK and growing quickly.

We’re a small team moving at an uncommon pace. If you want a comfortable 9–5, this probably isn’t the role for you. If you want a front-row seat to building a company that’s going to matter — and to learn how founders actually operate — read on.

THE ROLE

You’ll work directly with the co-founders as their operational right hand — helping keep the company running smoothly and ensuring nothing important slips.

This is not a traditional diary-management role. You’ll be embedded in the day-to-day rhythm of the company: helping prioritise the founders’ time, preparing them for important conversations, coordinating with clients and investors, and taking ownership of the countless operational details that keep a fast-moving startup functioning.

The best people in this role are proactive, organised, and naturally a few steps ahead. They spot problems before they become issues, protect the founders’ time ruthlessly, and quietly make everyone around them more effective.

This role is ideal for someone early in their career who wants exposure to AI and to how a startup actually operates and is excited to take on responsibility quickly. For the right person, this role has a clear path to Chief of Staff as the company scales — taking on greater strategic responsibility across operations, fundraising, and company building.

WHAT YOU’LL OWN

Founder Support

● Manage fast-moving and often complex calendars, ensuring the founders’ time is spent on what matters most

● Own inbox management, draft correspondence, and ensure follow-ups happen

● Prepare meeting briefs and research so the founders walk into key conversations fully prepared

● Coordinate UK and international travel with clear, well-structured itineraries

● Personal support as required

Operations & Administration

● Help manage office operations and day-to-day logistics

● Coordinate suppliers, invoices, and expenses

● Support internal organisation across tools like Notion and Google Workspace

● Help organise team events, offsites, and travel arrangements

Investor & Client Coordination

● Coordinate scheduling and communications with investors and clients

● Prepare materials and briefing notes for external meetings

● Draft detailed investor materials, updates, and communications

● Help ensure important relationships stay warm and well managed

Projects

● Take ownership of ad hoc projects across operations, research, and communications

● If something important is stuck and has no obvious owner, you’ll likely end up unblocking it

WHAT WE’RE LOOKING FOR

Must-Haves

● Around 2–5 years of professional experience in an EA/PA, with experience in a startup or similarly fast-paced role

● Strong academic background (First Class preferred) from a reputable university

● Exceptionally organised with strong attention to detail

● Excellent written English and the ability to draft clear, polished communications

● Tech-savvy and comfortable with modern productivity tools (Google Workspace, Notion, Slack, etc.)

● Comfortable using or experimenting with AI tools to work more efficiently

● High agency — you take initiative and move things forward without waiting to be asked

● Good judgement and an instinct for prioritisation

● Discretion and professionalism

Nice-to-Haves

● Experience working in a startup or high-growth company

● Exposure to investor communications or fundraising processes

● Interest in AI, technology, or B2B SaaS businesses

WHAT YOU’LL GET

● Competitive salary

● Equity — you’ll have skin in the game

● Office in Victoria, London

● Front-row seat to building a category-defining company