HR Manager

JOB TITLE: HR Manager CONTRACT TYPE: Permanent LOCATION: ABBA Voyage Arena/Head Office (central London) REPORTING TO: Head of HR ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has delighted more than 4 million visitors from across the world.

This unique opportunity to join an already world-class team and an ambitious business where you can be part of something truly iconic and really make your mark! You will be instrumental in developing first class people practices whilst supporting and nurturing company culture and helping to embed our people-led values.

See what audiences have been saying about the show: https://www.instagram.com/p/CghOCTIDdy3/

ROLE OVERVIEW: The HR Manager will be a pivotal part of our People team, working closely with our Head of HR to develop and deliver a first-class People strategy that serves the needs of our teams and the ambitions of our business.

You’ll play a key role in all aspects of supporting the business, from partnering with leaders and managers across the business, to overseeing our People operations. You will quickly establish effective working relationships across the business, acting as a trusted advisor and partner, focusing on ensuring a people focused approach that supports and is tailored to all teams across the business.

KEY ROLES AND RESPONSIBILITIES:

• Be a trusted partner across the business, providing support, guidance and practical HR advice in the management of people and teams
• Provide first-line support and advice to both managers and team members on day-to-day people related issues, including employee relations and performance management cases.
• Manage ER matters with care and consistency, ensuring objectivity and confidentiality
• Coach managers on performance, development and management of their teams to build their skill and confidence as people leaders
• Use People data & insights, as well as your relationships across the business to put forward suggestions to improve ways of working, policies and introduce and lead on initiatives that support our commitment to a diverse, fair and inclusive workplace.
• Play a role in Talent Acquisition, including the recruitment process and experience, and support the recruitment roles into the business.
• Oversee the employee lifecycle, from onboarding and probation through performance review and exit, ensuring effective processes and touchpoints for all employees and contractors.
• Oversee and process end-to-end payroll for both salaried and hourly employees with the support of the Head of HR and HR Administrator.
• Play an active role in our Learning & Development offering, working with managers and the HR team to identify needs across the business.
• Oversee and run payroll, with the support of the Head of HR and HR Administrator.
• Oversee the administration of Company benefits.
• Maintain and continually update all relevant People related policies and procedures, including a suite of employee benefits that is best-in-class and suited to the needs of our organisation.
• Ensure we are constantly seeking feedback and insights, analysing them and feeding back to the business to implement action plans that put employee experience at the centre of the People agenda.
• Work with the team to drive activities under Employee Engagement and Social Calendar.
• Be a high-energy, confident team player who can easily collaborate cross-functionally with the executive management team to ensure a cohesive approach to the entire People experience.
• Keep up to date with emerging trends and technologies in the People and Talent space, ensuring our policies and procedures are best-in-class.

ABOUT YOU:

• Strong generalist HR experience and knowledge, ideally gained in a start-up environment within the live entertainment, hospitality or retail sector.
• Excellent knowledge of UK employment legislation and HR best practice.
• Experience supporting line managers with resolution of complex ER issues, including investigations, grievances and disciplinary action.
• Previous experience maintaining and updating all relevant people related policies and benefits, with a finger on the pulse of new practices and ways of working, ensuring our offering is always market leading.
• A collaborative approach to work, ready …