Remote AI Operations & Prompt Engineer

Company Description CareersForge.com is a premier career ecosystem and recruitment firm that connects skilled professionals with leading employers across diverse industries. The company integrates expert-led career coaching, high-impact certifications, and a comprehensive job board to link skill development with real employment outcomes. Founded on integrity and innovation, CareersForge offers end-to-end solutions, from universal tools and recognized credentials to tailored recruitment services for individuals and organizations. The firm supports career growth in fields such as technology, healthcare, and trade crafts while helping companies attract top global talent. CareersForge focuses on forging clear pathways for professionals to advance their craft and for employers to build strong, high-performing teams.

Role Description The Remote AI Operations & Prompt Engineer is a full-time role responsible for designing, testing, and optimizing prompts and workflows that power AI-driven career and recruitment solutions. This position involves analyzing user interactions, improving AI outputs, and developing reusable prompt libraries that align with CareersForge’s coaching, certification, and job-matching services. The role includes collaborating with product, engineering, and recruiting teams to define AI use cases, maintain operational quality, and ensure responsible AI behavior. Daily activities may include writing and refining prompts, evaluating model performance, documenting prompt patterns, and implementing continuous improvements based on data and stakeholder feedback. This is a remote role that requires independent work, clear communication, and a strong focus on reliability, experimentation, and user experience.

Qualifications

• Strong prompt engineering and AI interaction skills, including designing, testing, and iterating prompts for large language models.
• Experience with AI operations, such as monitoring model performance, troubleshooting issues, and maintaining quality and consistency in outputs.
• Analytical skills for evaluating user data and AI responses, with the ability to translate insights into improved prompts and workflows.
• Content and communication skills, including clear writing, documentation, and the ability to explain complex AI behaviors to non-technical stakeholders.
• Collaboration skills for working with product, engineering, and recruiting teams in an agile, remote environment.
• Familiarity with tools and platforms related to AI/ML, APIs, and automation; experience with scripting or programming (e.g., Python or similar) is beneficial.
• Understanding of responsible AI practices, including data privacy, bias mitigation, and ethical considerations in AI-assisted decision-making.
• Prior experience in HR tech, career services, recruitment, or online education platforms is a plus.