Website Modernization Project Lead

Location: Jackson, MS (Remote with onsite requirements)

Work Arrangement: Remote, with 10-12 onsite days per month in Jackson, MS

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Hours: 40 hours per week

Position Overview

We are seeking an experienced Website Modernization Project Lead to lead the redevelopment and modernization of a government website. The successful candidate will coordinate website redesign and content migration activities, work closely with Tyler Technologies and internal stakeholders, oversee accessibility compliance, and establish sustainable web governance and change management processes.

This role requires strong project execution, stakeholder management, content strategy, and website modernization experience, particularly in large-scale public-sector environments.

Key Responsibilities Website Redevelopment and Project Execution

• Serve as the primary day-to-day execution lead for a Drupal-based website redesign and rebuild in collaboration with Tyler Technologies.
• Drive content strategy, information architecture, and editorial direction with DOM stakeholders and the Design/Control Board.
• Lead content migration planning and execution, including content audits, coordination with content owners, and migration workflows.
• Oversee quality assurance (QA), user acceptance testing (UAT), and pre- and post-launch readiness activities.

Accessibility and Compliance

• Lead website accessibility compliance efforts under ADA Title II, ensuring deliverables meet WCAG 2.1 AA standards at minimum.
• Coordinate accessibility remediation with Tyler Technologies, Smartsheet resources, and internal DOM stakeholders.
• Maintain compliance documentation and report progress to project leadership.

Web Governance and Change Management

• Develop and implement a sustainable web governance framework, including content request workflows, approval processes, and ongoing maintenance responsibilities.
• Create standard operating procedures (SOPs), training materials, and process documentation.
• Coordinate with iTech resources on technical workflow components of the change management system.
• Lead change management activities to support staff adoption of new processes and tools.

Stakeholder Engagement

• Work with DOM program leaders and staff to gather content requirements, facilitate reviews, and obtain timely approvals.
• Translate business and program requirements into actionable guidance for the technology vendor.
• Facilitate working sessions, content workshops, and review meetings across stakeholder groups.

Reporting and Documentation

• Provide weekly written status updates to the DOM Project Manager, executive sponsors, and Design/Control Board as requested.
• Maintain project documentation, decision logs, and content inventories.
• Identify and communicate risks, issues, and blockers promptly, working collaboratively to resolve them.

Required Qualifications

• Demonstrated experience leading or playing a significant execution role in large-scale website redesign or redevelopment projects involving 100+ pages and multiple stakeholder groups.
• Experience managing multiple full website development lifecycles, from planning through production launch.
• Experience with public-sector or government website redesign projects involving substantial content libraries.
• Experience working directly with external technology vendors and professional services firms to drive project delivery.
• Hands-on experience with website implementation, migration, or redevelopment projects.
• Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
• Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
• Strong stakeholder engagement, meeting facilitation, written communication, and organizational skills.

Preferred Qualifications

• Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
• Experience with state government digital modernization or transformation initiatives.
• Familiarity with Smartsheet forms, workflows, or automation.
• Experience coordinating enterprise content migration across multiple departments or business units.
• Experience with Tyler Technologies web products or comparable content management platforms.
• Accessibility cert…