Part-Time Remote Secretary / Administrative Assistant

Part-Time Remote Secretary / Administrative Assistant

Foukas Plumbing & Heating

Pay: $20–$25 per hour, based on experience and qualifications
Schedule: Monday–Friday, 9:00 AM–1:00 PM Eastern Time (20 hours per week)
Location: Remote — Massachusetts or Upstate South Carolina preferred
Position: Part-Time | Newly Created Position
Hiring Goal: By December 1, 2026

About Foukas Plumbing & Heating

Join a growing, second-generation family business with over 40 years of trusted service.

For more than four decades, Foukas Plumbing & Heating has built its reputation on integrity, quality workmanship, and exceptional customer service. Proudly family-owned and operated, our company is led by father-and-son Master Plumbers Paul Foukas Sr. and Paul Foukas Jr., bringing together generations of expertise and a commitment to doing business the right way.

Serving homeowners and commercial customers throughout Greater Boston and Massachusetts’ North Shore, we offer a growing range of plumbing, heating, gas, water heater, and energy-efficient heating solutions.

As our business continues to expand, we are creating a new administrative position to help support our growing operations, strengthen customer relationships, and maintain the exceptional service our customers have come to expect.

We’re looking for a dependable, organized, and personable professional who wants to become a valued part of our continued success.

Learn more: https://foukasplumbing.com

About the Opportunity

We are seeking an experienced Part-Time Secretary / Administrative Assistant to support our daily business operations remotely.

This is an excellent opportunity for someone who enjoys working with people, thrives on keeping things organized, and takes pride in helping a business run efficiently.

Enjoy a consistent weekday schedule with your afternoons free. With a predictable schedule of approximately 9:00 AM–1:00 PM, Monday through Friday, this role offers an attractive balance for professionals seeking meaningful, engaging work without a traditional full-time commitment. Similar scheduling arrangements, such as 10:00 AM–2:00 PM, can also be accommodated.

As this is a newly created position, you will have the opportunity to help develop our administrative processes and work closely with the business owners as the company grows. Additional hours are expected to become available as the business expands, offering opportunities for increased responsibility and professional growth over time.

Key Responsibilities

• Customer Communication: Answer incoming business calls and respond professionally to customer emails, providing friendly, helpful, and timely service.
• Appointment Coordination: Gather information from prospective and existing customers, schedule estimates and follow-up appointments, and coordinate scheduling with company management.
• Invoicing & Payments: Prepare and distribute customer invoices, coordinate payment collection, and maintain accurate records of payments received.
• Basic Bookkeeping: Assist with routine bookkeeping, financial recordkeeping, and administrative accounting activities.
• Customer & Job Records: Maintain organized and accurate customer information, service requests, appointments, and related documentation.
• General Administrative Support: Assist the owners with various administrative tasks, follow-ups, and other activities that support efficient daily operations.

Required Qualifications

• Minimum of 3 years of relevant professional experience in a secretarial, administrative assistant, office coordination, customer service, or related role. Candidates from other professional backgrounds are encouraged to apply if they possess relevant transferable experience and skills.
• Excellent verbal and written communication skills, with a friendly and professional telephone manner.
• Strong organizational skills, attention to detail, and the ability to manage multiple responsibilities.
• Comfort using computers, email, scheduling tools, and common business software.
• Ability to work independently in a remote environment while remaining responsive and accountable.
• Dependable availability Monday through Friday, approximately 9:00 AM–1:00 PM Eastern Time, with flexibility for similar schedules, such as 10:00 AM–2:00 PM.
• Professionalism and discretion when handling customer information and financial records.

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