Zendesk Specialist - AI Integration
- Source: LinkedIn
- Mercor
- Remote
- New York City
- Senior
Job Description
About The Job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D’Angelo , Larry Summers , and Jack Dorsey .
Position: Zendesk Expert
Type: Contract Compensation: $100–$200/hour Location: Remote Role Responsibilities
- Evaluate the effectiveness of Zendesk’s AI agent in real-world applications.
- Provide insights to improve AI model outputs and enhance customer support experiences.
- Collaborate with teams to refine AI training data and ensure high-quality performance.
- Work independently and asynchronously to meet project goals and deadlines.
- Develop strategies for optimizing AI agent deployment and usage.
Qualifications Must-Have
- Experience with Zendesk’s AI agent.
- Strong understanding of AI-driven customer support systems.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: [email protected]
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Skills
- Zendesk
- benchmark
- catalyst
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