Strategy & Analytics Manager (Travel Supply & AI)

• Hopper is hiring a Strategy & Analytics Manager to own the analytical and operational infrastructure powering our Travel Commercial organisation — the team responsible for all hotel, home, and car inventory distributed to our global partners
• This is a hands-on builder role sitting at the intersection of data, process, and technology, working in close partnership with Product and Engineering and reporting into senior commercial leadership
• Design, build, and maintain the data models, dashboards, and reporting frameworks that give the commercial organisation clear, trusted visibility across the full commercial funnel
• Use AI tools as a core part of your analytical workflow — accelerating insight generation, improving output quality, and freeing up capacity for higher-order problem solving
• Run deep-dive analytical projects to surface patterns, anomalies, and opportunities in commercial data, translating findings into clear and actionable recommendations for commercial stakeholders
• Define and track KPIs that measure both business outcomes and the effectiveness of the processes driving them, creating a continuous improvement feedback loop
• Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums — ensuring the right data is in the room and decisions translate into clear next steps
• Build the analytical frameworks that underpin quarterly planning, forecasting, and target-setting, producing outputs commercial leaders can use directly
• Map, challenge, and rebuild core commercial workflows — including pipeline management, forecasting cadences, and sales incentive structures — into cleaner, faster, and more scalable ways of working
• Implement operational improvements end-to-end: not just designing the solution, but driving adoption and measuring impact with rigour
• Identify where AI can fundamentally change how commercial processes work, then build and deploy those solutions directly
• Develop a hands-on understanding of our commercial tech stack, diagnosing where friction, data loss, or missed opportunities exist
• Translate commercial problems into well-defined briefs that Product and Engineering teams can act on, bringing enough technical fluency to be a genuine peer in those conversations

Benefits

• Competitive salary: We compete with top-tier tech companies for world-class talent, and we win much more frequently than we lose
• Unlimited time off: We’re a travel company. We actually mean it. Unlimited time off and an annual winter shut-down, we work hard, but we know how important it is to relax
• App Perks: Unlimited free VIP Support with every purchase on Hopper and an annual $200 USD Carrot Cash voucher to kick start your travel fund.
• Fully-remote workplace: Hopper made the decision early on in 2020 to fully embrace remote work. Since then, we have ditched our full-time offices and hired hundreds of people across every US state, Canadian province and dozens of countries around the world. We’re never going back to the old way of working.
• Coworking spaces on demand: For those who do value having a workspace out of the home, we offer optional access to coworking spaces. In some cities - Boston, London, Montreal, Paris and Toronto - we even have dedicated coworking spaces just for Hopper.
• Pre-IPO equity: Hopper gives employees the choice between stock options and restricted stock units as part of their total compensation package. When choosing stock options, employees don’t have to worry about short exercise periods if they later choose to move on. Instead we offer up to four years to exercise options after employment, depending on length of tenure.
• Evergreen equity program: We want to retain our highly valued employees. So when an employee is more than 50% of the way to vesting all of their options or RSUs, we refresh their grant. It’s as simple as that.
• Healthcare coverage: 100% healthcare cost coverage in the United States and Canada for our employees, with competitive offerings in other countries.
• Parental leave: We encourage our team members to take the time they need to transition to parenthood. In the United States and Canada, we offer top-up payments to 100% of salary for 12-18 week for primary parents and 6-10 weeks for secondary parents. In other countries, we complement national policies on parental leave with similar top-up components.
• Work from Anywhere: Our culture says to “work from anywhere,” and we mean it. Our legal t…