London A-C Performance Partner Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

Role profile The London Associate to Consultant (A-C) Performance Partner Manager is part of the London, Amsterdam and Brussels (LAB) A-C Performance Team. Responsible for driving commercial success through the optimum deployment and billability management of A-Cs, this role also builds trusted relationships with an allocation of A-Cs, ensuring transparency through regular touch bases on staffing, billability, affiliation and other performance topics. Reporting to the LAB Performance Director, this role also leads LAB-wide projects, driving process improvements, strengthening ways of working, and playing a key role in broader cross-team initiatives, working closely with the CD Expertise, HR, Finance, Ringfence Performance and PA & PPPL Performance teams. The role also provides guidance and mentorship to junior team members, sharing expertise and supporting them in navigating complex or escalated situations.

What You’ll Do Staffing

• Attend and provide input into regular A-C Performance Partner meetings, coming prepared with knowledge of A-Cs and confirming roll-offs and extensions in advance. Take ownership of identifying and offering all suitable A-C options and guide the team to fill all staffing requests to achieve optimum deployment.
• Navigate daily trade-offs between individual preferences and commercial demand, managing billability and limiting cross-system staffing to agreed targets. Manage complex or escalated staffing situations, applying sound judgement to reach solutions and escalating to the LAB Performance Director where appropriate.
• Provide the LAB Performance Director with insights and recommendations on staffing topics, including identifying emerging themes or risks.
• Build relationships with A-Cs through regular touch bases on staffing, billability and performance topics. Understand A-C goals and preferences.
• Build trust in staffing processes and transparency of decisions by advising on upcoming projects and informing A-Cs of cases they are offered to as well as communicating staffing decisions.
• Keep accurate and up-to-date staffing records and work closely with the Finance team on weekly checks e.g. timesheets.
• Review and approve/decline holiday, FlexMonths and exceptional LOA requests, balancing individual flexibility with capacity targets.
• Manage parental leave phase-out and any leave of absence (LOA) reintegration to client work after HR handover.
• Support with freecap allocations in line with commercial priorities across the full A-C population when required.

Career Development (CD)

• Collaborate with the CD Expertise Team on significant outcomes from Career Development Committee (CDC) meetings that may be useful context for a particular individual.
• Ensure the Consultant Practice Area affiliation process runs smoothly by sharing demand with the A-C cohort, supporting through the process and ensuring they are staffed in their preference if approved.

Ad hoc

• Provide guidance and mentorship to junior Performance team members, sharing expertise, supporting their development and helping build confidence in staffing decision-making.
• Lead LAB-wide projects and initiatives impacting the full A-C Performance team, taking responsibility for planning, coordination and delivery, as well as playing a key role in initiatives, working closely with the CD Expertise, HR, Finance, Ringfence Performance and PA & PPPL Performance teams.
• Identify and drive process improvements and embed stronger ways of working, including use of auto…