Technical Services Manager

Technical Services Manager

Location: London, UK

Background of BW:

Established in 1999, BW: Workplace Experts is a dynamic and diversified company specialising in the creation of modern, contemporary spaces. We believe that offices are more than just physical spaces but the foundation to promote thriving organisations, foster collaboration, support communities and inspire employees to grow and develop.

Role Overview:

The Technical Services Manager is responsible for providing technical leadership, guidance, and support to the project team throughout the delivery of one or more allocated projects. Reporting directly to the Contracts Manager or Project Manager for each assigned project, the Technical Services Manager works closely with the wider project team to coordinate and oversee all aspects of the building services installation. The role involves providing expert technical advice on all MEP installations, ensuring that systems are designed, coordinated, and delivered in accordance with project requirements, programme, quality standards, and relevant regulations.

Key Responsibilities:

The successful candidate will have a range of responsibilities. Duties will include but not be limited to the following:

• Play an integral part in the tender process, review all tender documents, attend site visits, meet consultants and prepare project specific tender submissions.
• Look for any angles or advantages on all allocated tenders and maximize on added value.
• Carry out technical analysis on all relevant sub-contract tender returns, actively challenge and discuss each submission in detail and play an active part in the adjudication process, reviewing the commercial analysis to ensure compliance.
• Prepare for and be actively involved in tender interviews, as allocated, demonstrating a good knowledge of the project and the building services elements.
• Maintain ongoing dialogue with Contracts Managers ensuring time allocation and priorities are established and agreed between all parties and across all projects.
• Prepare, issue and monitor services deliverables as identified with clear deliverables set for the Project Manager as appropriate.
• Support site-based staff on a technical level providing sufficient back-up on the coordination and installation of services and monitor sub-contractor progress through site inspections ensuring best practice and adherence to the PCP process.
• Liaising with the Contracts / Project Manager provide input in the production/review of the Master Construction Programme ensuring sufficient time for commissioning and void closure key milestones.
• Liaise with sub-contractors to ensure sub-contractor MEP plant/component procurement schedules and technical submittals registers are prepared.
• Review and interrogate sub-contractor designs and technical submittals, within a maximum of two days of receipt, ensuring only checked documentation is issued to consultants.
• Chair M&E/Design Coordination meetings and attend Client Progress meetings preparing Building Services dashboards in advance, inc. review of progress against MEP activity/milestones, up-to-date Procurement Tracking Schedule, Key Issues & Risk Summary, & Commissioning & Witnessing Schedule.
• Actively educate the Project Management team in the understanding of the building services methodology and procedures and maintain an awareness of build activity throughout the project, attending sub-contractor meetings where possible.
• Review all MEP-related correspondence and help/guidance to the Project Manager with regard to preparing responses.
• In conjunction with the PM, assist with the snagging and close-out process using ProCore, including ensuring definitive list of snagging and Day 2 works is produced.
• Actively assist Commercial Managers in all aspects of building services up and down the supply chain and assist, when required, with sub-contractor selection and Final Account settlements.
• Assist the Commercial Manager in reviewing MEP tenders identifying scope gaps and commercial risk, obtain a clear understanding of the budgetary constraints in relation to MEP packages and assist in procurement of direct purchase plant items and ensure technical compliance/best buy.
• Assist in defining the structure and content of MEP works packages, preparing scopes of works as required and assessing and communicating the programme challenges faced.
• Pre-empt/identify change communicating clearly with Commercial …