Commercial Manager

Join us as a Commercial Manager, where you will drive investment planning and budget oversight within Business Banking, ensuring spend and capacity aligns with the wider business strategy while delivering value for money and sustainable growth. You will act as a key gatekeeper for investment budgets, providing robust challenge and governance around funding decisions, assessing whether investments continue to meet business needs as market conditions evolve. Working closely with stakeholders across Business, Technology, Finance, Compliance and Leadership teams, you will build relationships and influence decision-making by demonstrating how commercial opportunities contribute to both customer and financial outcomes. You will track and evaluate performance, identify and communicate the drivers behind success or underperformance, and provide insightful recommendations to support strategic business objectives.

To be successful as a Commercial Manager, you must have the following essential skills

• Commercial acumen with good understanding of the financial services sector and the factors that drive business performance.
• Knowledge of Business Banking, with an understanding of products, customers, and key commercial drivers.
• Experience producing value add reports, implementing key controls, monitoring performance, and providing effective challenge to ensure investments deliver expected outcomes.
• Ability to analyse and interpret complex data and findings, translating insights into clear recommendations for senior stakeholders.
• Proven stakeholder management skills, with the ability to influence and collaborate effectively across teams and all levels of the organisation.
• Broad business knowledge, with exposure to areas such as Technology, Legal, Risk, and other key business functions.
• A self-motivated and forward-thinking approach, with the ability to work independently, take ownership, and continuously seek opportunities to learn and improve.

Some Other Highly Valued Skills May Include

• Awareness of Agile ways of working, with experience of Lean Portfolio Management and supporting the delivery of strategic investment priorities.
• Understanding of financial performance and outcomes, with the ability to assess the impact of decisions on both customers and the wider business.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based in London or Manchester.

Purpose of the role To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.

Accountabilities

• Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage.
• Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.
• Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services.
• Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments.
• Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
• Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements.
• Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance.

Assistant Vice President Expectations

• To advise and influence decision making, contribut…