Principal Software Engineer-Microsoft Dynamics 365 Finance & Operations

Career Area Technology, Digital and Data

Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Title: Principle Solution Architect - F&O

Job Code Management Level: Individual Contributor

Job Summary Caterpillar is seeking an accomplished Solution Architect with deep expertise in Microsoft Dynamics 365 Finance & Operations (F&O/AX). This role will serve as a trusted technical authority, shaping architectural decisions, designing complex solutions, and collaborating across product, integration, DevOps, cloud infrastructure, and development teams to deliver high‑quality applications.

The successful candidate will lead the Caterpillar Enterprise Resource Platform (ERP) template for Caterpillar Dealers, architecting scalable and secure solutions while driving seamless integrations across enterprise systems. Beyond solution design, the role includes mentoring engineering teams, ensuring adherence to Microsoft standards, and guiding organizations through digital transformation initiatives. A strong focus on performance, governance, and business value will be essential to achieving success in this position.

What You Will Do This role will lead the end‑to‑end design, development, and delivery of scalable enterprise solutions across Microsoft Dynamics 365 Customer Engagement and Finance & Operations. Responsibilities span multiple modules, including Finance, Supply Chain Management, Project Operations and Commerce. The Solution Architect will be accountable for designing, building, and implementing complex solutions that integrate seamlessly across these Dynamics 365 applications, ensuring scalability, performance, and business value.

Key Responsibilities Include

• Enterprise Architecture Leadership
• Define and own the end‑to‑end architecture for Dynamics 365 Finance & Operations across Finance, Supply Chain, Retail & Commerce and Project Operations
• Translate complex business requirements into scalable, secure, and high‑performing ERP solutions that align with organizational goals.

Collaborate with architects, business analysts, and other engineers on technical strategy and ensure alignment with business goals and product roadmap.

• Development & Customization
• Lead X++ development, extensions, and upgrade‑safe customizations.
• Establish and maintain coding standards (X++, C#), ALM processes, and code review guidelines to ensure quality and consistency.
• Oversee configuration, customization, and extensions using Power Platform (Power Apps, Power Automate, Power BI).
• Integration Design & Delivery
• Design and implement integrations with CE, third‑party systems, and legacy applications using OData, APIs, and Azure services (Logic Apps, Service Bus, Data Factory).
• Collaborate with functional consultants, project managers, and vendor partners to align solutions with business needs.
• Data, Security & Compliance
• Support data migration strategies, security role design, and compliance requirements.
• Conduct design reviews, solution validation, and ensure adherence to Microsoft standards.
• Reusable Assets & Frameworks
• Develop reusable templates, frameworks, and accelerators to standardize solution delivery.
• Conduct detailed workshops with business stakeholders to map requirements to native functionality or identify necessary customizations.
• DevOps & Release Management
• Manage DevOps pipelines, CI/CD, and environment strategies for F&O projects.

• Oversee Lifecycle Services (LCS) and Power Platform Admin Center (PPAC), managing code branches, build pipelines, and releases across Dev/UAT/Prod environments.

• Effective Communications
• Translate technical requirements from Dynamics 365 F&O (Mandatory) and CE(Optional) into clear, business‑friendly language.
• Lead workshops, demos, and discussions with finance, supply chain, sales, service, marketing, IT, and dealer stakeholders.
• Present and negotiate effectively to align different teams and priorities.
• Work collaboratively to build c…