Principal Data Systems Software Engineer

Required Skills

• A minimum of six years working on mission critical large scale systems
• Experience with complex distributed systems
• Deep experience in troubleshooting networking and operating systems issues, root cause analysis, with a deep ability to identify new metrics for monitoring
• Deep experience with cloud scale infrastructure.  More specifically, knowledge of one or more of the following 
  • Kubernetes
  • Prometheus
  • ELK
• Strong knowledge of scripting with knowledge of one or more of the following
  • Shell programming
  • Scripting in Ruby
  • Python programming
• Working knowledge of Apache Tomcat, Nginx, or Netty
• Strong problem analysis skills
• Exceptional written and verbal communication skills
• BS in computer science or equivalent experience

Highly Desirable Skills

• Knowledge of shared nothing database systems (Cassandra, HBase, DynamoDB, CosmosDB)
• Knowledge of log structured storage systems
• Knowledge of performance tuning and analysis in large scale distributed systems
• Programming skills in one of the following languages
  • Java
  • C++, or C

Key Responsibilities

Data Systems Software Development:

• Own a feature area’s data model across Online Transaction Processing/Online Analytical Processing, JSON, spatial, or graph.
• Define performance budgets and enforce query patterns that meet latency targets at scale.
• Partner with product management to design experiments that drive adoption, conversion, and retention; analyze results to inform roadmap.
• Architects existing and complex new services.

Software Development and Coding – Design, Testing, and Optimization: 

• Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion.
• Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements.
• Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code.
• Leads code reviews in multiple areas to help drive improvements.
• Conducts debugging and troubleshooting to identify and fix complex software issues.
• Develops fixes for identified issues.
• Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion.
• Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes.
• Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration.
• Implements complex API versioning, lifecycle, and interoperability strategies.

Software Architecture – Software System Structural Design: 

• Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope.
• Provides technical guidance and coaching to less experienced developers in existing software architecture.
• Contributes to periodic reviews and ensures adherence to architectural standards.
• Collaborates with stakeholders and networks externally to ensure work aligns with software architecture.
• Implements complex performance optimization and scalability strategies in software design.
• Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team.

Issue/Defect Collaboration – Software Products Support: 

• Collaborates with stakeholders to understand customer issues and align solutions.
• May provide advanced technical guidance and support to customers regarding customer-reported issues.
• Advocates for customers’ interests and suggests product enhancements based on feedback.
• Provides input to ensure customer satisfaction through timely resolution of issues and effective communication.
• Identifies and implements customer issue and/or defect handling and training processes.
• Investigates and troubleshoots complex and broad reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements).

**Practices and Sta…