Software Engineer

Job Title: Full Stack Software Engineer

Location: Hybrid

Job Type: Full-time

**About ServiceChannel** ServiceChannel is the leading cloud-based service automation platform for facilities management, trusted by over 500 enterprise clients worldwide. With over 20 years of innovation driving our success, we provide a dynamic environment where engineers can leverage cutting-edge technology to revolutionize how businesses manage repair and maintenance services.

As an engineer at ServiceChannel, you’ll have the opportunity to work on a platform that processes millions of service requests annually and supports thousands of service providers globally. You’ll contribute to developing sophisticated products that empower businesses with actionable insights and the tools to scale their business.

Join a team committed to pushing the boundaries of technology and delivering exceptional user experiences. Collaborate with a diverse group of talented professionals who are passionate about problem-solving and creating impactful solutions. ServiceChannel offers a unique opportunity to work on complex challenges, innovate at scale, and make a tangible difference in the facilities management landscape.

**Key Responsibilities** Design, develop, and maintain scalable, high-performance web applications using modern front-end frameworks and back-end technologies.

Write clean, efficient, testable, and reusable code that adheres to best practices and coding standards, ensuring long-term maintainability.

Enhance and optimize existing systems and architecture, improving performance, scalability, and user experience.

Collaborate cross-functionally with Product Owners, Business Analysts, Project Managers, DevOps, QA, and fellow engineers to define, design, and deliver new features and improvements.

Translate business requirements into technical specifications, ensuring alignment between technical solutions and business goals.

Identify and resolve performance bottlenecks and bugs, ensuring application responsiveness and reliability.

Contribute to code reviews, automation, and continuous integration efforts, maintaining high code quality and development efficiency.

Stay current with emerging technologies and industry trends, evaluating and integrating innovative solutions where appropriate.

Follow established SDLC processes and development methodologies, ensuring compliance and consistency across the software lifecycle.

**Qualifications** Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.

Minimum of 3 years of hands-on experience in full stack development using .NET and React.js or Angular.

Strong analytical and problem-solving skills, with a keen attention to detail.

Excellent communication, collaboration, and interpersonal skills, with the ability to work effectively in cross-functional teams.

**Required Technical Skills** Proven experience in developing robust APIs using Microsoft .NET C#, ASP.NET MVC, and .NET Core.

Strong expertise in Entity Framework and LINQ for efficient data access and manipulation.

Proficiency in front-end development, preferably using React.js, with a solid understanding of modern JavaScript frameworks.

Hands-on experience with SQL Server, including performance tuning and query optimization.

Solid understanding of the Software Development Life Cycle (SDLC) and familiarity with tools such as JIRA, GitHub, and CI/CD pipelines.

Strong grasp of modern software design principles, coding best practices, and scalable architecture patterns.

Proficient in unit testing and a sound understanding of test automation frameworks and principles.

**Preferred Skills & Experience** Practical experience with cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS), including deployment and monitoring.

Experience with MongoDB.

Familiarity with the Elastic Stack (Elasticsearch, Kibana, Logstash) for logging and analytics.

Experience working with Azure services such as Functions, Service Bus, Storage Accounts, and App Services.

Exposure to microservices architecture, including design, development, and deployment.

Experience with continuous integration tools such as TeamCity or Jenkins.

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