Delivery AI Product Analyst, OrgBuilder, United States - X Delivery

Who We Are

BCG X is the tech build & design unit of BCG. We bring together advanced tech knowledge and ambitious entrepreneurship to help CEOs and senior world leaders launch their next big bets and multiply our collective impact. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world’s most important challenges and opportunities.

Through a critical mass of multidisciplinary expertise, access to the world’s leading technologists, and the power of practical collaboration, BCG X enables end-to-end partnerships to rapidly invent and build new solutions that are ready to run from day one. Together, we’re creating the bold and disruptive products, services, and businesses of tomorrow.

We Are BCG X

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You’ll Do

We are seeking exceptional candidates with experience and passion to fill a Delivery AI Product Analyst position within BCG X. The person in the Delivery AI Product Analyst role will play a critical role in delivering and supporting BCG’s client-facing end-to-end reorganization solution, OrgBuilderTM. Candidates should possess an entrepreneurial drive and have demonstrated experience in client service. The main responsibility will be working directly with case teams, for clients in a semi-dedicated fashion until OrgBuilder knowledge is sufficient to move into a dedicated fashion, plus support strategic business initiatives, and advanced capability & functionality building for the internal team when not staffed.

BCG X is an integral part of BCG’s strategy to develop premium digital client service offerings in order to deliver superior value and sustained impact, accelerates clients’ speed to insights and define and develop custom products to deliver unique offerings and services that redefine the client experience in a rapidly evolving digital landscape. BCG X has responsibilities for full-life cycle of BCG proprietary data and software assets, from initial business case to roadmap delivery, launch, and ongoing support operations. All of BCG’s core product capabilities are housed within BCG X including product management, design, development, support and data analytics experts who work in deep collaboration with BCG practice areas, clients and consulting teams.

NOTE: This role is specifically seeking a leader to serve primarily in the US Public Sector as part of BCG X’s Delivery practice, but also open to commercial and private sector engagements where required.

Ideal candidate requirements given client and contract / portfolio requirements include US Citizenship, active security clearance or ability to obtain a security clearance (e.g. DoD Secret / Top Secret), prior expertise with portfolio and project management of US federal government agencies in a technology consulting context is preferred.

What You’ll Bring

Providing targeted, support to case teams/clients

• Predominantly client-facing with expectation of being onsite (50-80% travel)
• Owns client delivery, drives adoption, and ensures our clients realize value from our solutions
• Acts as the main point of contact throughout the delivery program; ability to manage complex client situations and lead resolution towards mutual success and partnership
• Owns tool & data modules and works with case teams and Org Design Topic experts in delivering OrgBuilder for clients; Including presenting insights, analysis, and results to client teams along with providing client facing training as needed
• Works together with the BCG case team, BCG’s clients, and Org Design Topic experts to understand client’s processes, business requirements, and delivery program specifics requirements
• Contributes to and manages the OrgBuilder deployment plan…