Business Development Manager (London)

About Fresha Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B , officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries , with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place. We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview Business Development Manager | London, UK | Office-based, 5 days/week Reporting to the Business Development Team Leads , you’ll be 100% focused on bringing new business to Fresha, identifying high-potential prospects and converting them into long-term Partners.

You’ll own the full sales cycle, from prospecting and outreach through to product demonstrations, negotiation and close. Working closely with the wider Commercial team, you’ll help salons, spas, clinics and other beauty and wellness businesses understand how Fresha can help them grow and run their businesses more effectively.

This is an exciting opportunity for an experienced B2B sales professional who thrives in a fast-paced, high-growth environment . You’ll work autonomously, enjoy the challenge of winning new business and have a direct impact on Fresha’s continued growth.

Salary & Earning Potential £35k base + £15k variable = £50k OTE + accelerator scheme to earn more commission

What You’ll Do

• Sales Performance: Consistently achieve and exceed sales targets, taking ownership of your pipeline and commercial performance.
• New Business Development: Identify and engage prospective Partners through outbound calling, email, social channels and, where appropriate, in-person meetings.
• Prospecting & Outreach: Build and manage a healthy pipeline of new business opportunities, engaging key decision-makers and converting prospects into qualified opportunities.
• Full Sales Cycle: Own the sales process from initial prospecting through to product demonstration, negotiation and close.
• Product Selling: Present, promote and sell Fresha’s products and services through compelling, tailored product demonstrations.
• Consultative Selling: Conduct needs and cost-benefit analysis with prospective Partners to understand their businesses and align Fresha’s solutions to their objectives.
• Inbound Lead Management: Respond to 100% of qualified inbound leads in a timely manner, progressing opportunities effectively and maintaining accurate records in the CRM.
• Partner Experience: Work closely with internal teams to ensure a smooth transition and seamless experience for new Partners throughout the sales journey.
• Market Insight: Stay close to industry trends and provide feedback and insights that can help shape Fresha’s commercial strategy and approach.
• Commercial Partnership: Act as a key commercial point of contact for prospective Partners, building trust and demonstrating the value of Fresha’s platform.

What We’re Looking For

• B2B Sales Experience: Minimum 2 years of solid B2B sales experience with a proven track record of achieving commercial results.
• New Business Development: A genuine hunter mentality with experience identifying, prospecting and converting new business opportunities.
• Industry Experience: Experience within SaaS, online marketplaces, payments or another technology-led commercial environment is highly desirable.
• Relationship Building: A natural relationship builder who can engage confidently with decision-makers and develop strong commercial relationships.
• Commercial Mindset: Motivated by targets and results, with the drive and resilience to consistently deliver against ambitious goals.
• Organisation: Strong ability to multitask, prioritise opportunities and manage…