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Senior Helix Developer

  • Source: LinkedIn
  • Experis
  • Remote
  • Atlanta
  • Senior

Job Description

Our Fortune 500 client is looking for hardworking, motivated talent to join their innovative team.

Position Title: Senior Helix Developer

Duration: 2-3 months with high possibilities of extension

On-Site: Remote

Pay Range: $60-$65/hr. on W2

Job Description Must have skills:

  • BMC Helix ITSM / Innovation Suite / Remedy
  • BMC Helix migrations
  • Workflow development (Active Links, Filters, Escalations)
  • APIs & integrations (REST/SOAP)

A Senior Helix Developer is responsible for designing, developing, customizing, and maintaining enterprise ITSM solutions using the BMC Helix platform. The role is typically hands-on (development-heavy) with added technical leadership, architecture input, and stakeholder collaboration.

Key Responsibilities

  • Solution Design & Development

Design, build, and enhance applications on the BMC Helix platform

Develop And Customize

  • ITSM modules (Incident, Change, Problem, Service Request)
  • Forms, workflows, business rules, and UI components

Create scalable and reusable technical solutions aligned to business needs

  • Workflow & Automation Development

Build workflows using Developer Studio / Innovation Studio / Digital Workplace Configure:

  • Approvals, notifications, escalations, and automation logic
  • Integration & API Development

Develop Integrations With External Systems Using

  • REST APIs / SOAP / Web services

Build connectors, data exchange processes, and automation pipelines

Integrate Helix with enterprise tools (e.g., monitoring, JIRA etc)

  • CMDB & Asset Management

Design and maintain CMDB data models and asset lifecycles

Configure

  • Reconciliation rules, normalization, and data integrity processes

Ensure alignment with ITIL best practices

  • Reporting, Dashboards & Data Handling

Develop dashboards and reports (Helix Dashboards, KPI tracking)

Write SQL queries and manage data for reporting needs

Perform performance analysis and monitoring

  • Application Migration

Enable application migration from the old platform to Innovation Studio

Ensure the functionality of the existing application remains as-is

Key Skills Typically Expected

Strong Expertise In

  • BMC Helix ITSM / Innovation Suite / Remedy
  • BMC Helix migrations
  • Workflow development (Active Links, Filters, Escalations)
  • APIs & integrations (REST/SOAP)
  • 10+ yrs of Helix development experience

Understanding of ITIL service management processes

Strong troubleshooting, stakeholder management, and leadership skills

Are you interested ? Please click apply button!

If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup’s 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World’s Most Ethical Companies. Learn more at Experis.com.

Skills

  • helix
  • bmc-helix-itsm
  • aws-data-exchange
  • JIRA

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