Remote Intake Assistant – Behavioral Health

Remote Intake Assistant – Behavioral Health

TSG Behavioral Health & Community Services

Location: Remote – Gadsden, AL / Goldsboro, NC

Job Type: Full-Time Remote (Work From Home)

Pay: $10.30 per hour

Openings: 2

Job Summary

TSG Behavioral Health & Community Services is seeking two reliable, professional, and experienced Remote Intake Assistants to support our patient intake operations. Ideal candidates have excellent telephone communication skills, strong attention to detail, and the ability to work independently in a fast-paced remote environment.

Key Responsibilities:

• Answer incoming calls and assist prospective clients with intake inquiries.
• Follow up with referrals and incomplete intake applications.
• Assist clients with completing required intake paperwork.
• Accurately enter and update patient information in company systems.
• Coordinate with internal teams to ensure timely processing and scheduling.
• Maintain confidentiality and professional customer service standards.

Qualifications:

• Previous experience in customer service, call centers, administrative support, or patient intake required.
• Strong verbal communication, computer, and organizational skills.
• Ability to multitask, follow established procedures, and work independently.
• Healthcare or behavioral health experience preferred.

Remote Work Requirements:

Applicants must already have a fully functional home office setup, including:

• Reliable computer, high-speed internet, and quality headset.
• Quiet, private workspace suitable for confidential patient calls.
• Dependable electrical power and backup connectivity arrangements.
• Ability to work scheduled hours without interruptions.

Why Join TSG?

Join a growing healthcare organization dedicated to connecting individuals with essential behavioral health and community services.

Apply Today! Qualified candidates with remote work experience and an established home office are encouraged to apply.