Assistant Property & Leasing Manager - Build-to-Rent

Our Story Essence Communities is Australia and New Zealand’s largest Build-to-Rent (BTR) operator, delivering tailored management solutions backed by a 30-year legacy in property and asset management through our parent company, UniLodge Living Group.

We are shaping the future of rental living - combining commercial discipline with hospitality-led thinking to create communities where people feel they truly belong. As the BTR sector continues to evolve at pace, so do we - expanding our national footprint and redefining what best-in-class performance looks like.

Role Snapshot INDI Sydney are recruiting for a people-focused Assistant Property & Leasing Manager who thrives on delivering exceptional customer service and enjoys building meaningful relationships. In this role, you will support the day-to-day operations of the property while delivering personalised service that makes residents feel right at home. From welcoming new residents and coordinating move-ins to assisting with community events and managing enquiries, no two days are the same.

What You Will Do In this role, you will:

• Deliver exceptional customer service to residents, guests and prospective residents.
• Manage the front desk and act as the welcoming face of the community.
• Assist residents with enquiries, requests and day-to-day support.
• Coordinate resident move-ins, move-outs and apartment inspections.
• Support leasing activities and property management functions when required.

Skills & Experience Required: Our Ideal Candidate Will Bring The Following

• Experience in hospitality, hotels, Build-to-Rent, property, customer service or premium retail.
• Outstanding communication and relationship-building skills.
• Strong administration and computer skills (exposure/experience using StarRez is highly desirable).
• Valid Assistant Agent Certificate - NSW
• Unrestricted working rights & National Police Check

About INDI Sydney: INDI Sydney is the city’s first purpose-built Build-to-Rent (BTR) community, offering a premium residential experience designed around lifestyle, flexibility and community. The property comprises 234 thoughtfully designed one, two and three-bedroom apartments, accommodating more than 500 residents. Apartments feature high-quality finishes, integrated whitegoods, optional furniture packages, flexible lease options and are pet friendly, providing residents with a convenient and personalised rental experience.

INDI Sydney delivers a hotel-inspired lifestyle through an extensive range of premium resident amenities across three dedicated levels, including:

• 20-metre indoor heated swimming pool and spa
• Two infrared saunas
• Fully equipped gym and dedicated yoga studio
• Rooftop resident lounge with private dining spaces, kitchen and BBQ facilities
• Co-working spaces and bookable meeting rooms
• Resident lounge and communal entertaining areas
• Parcel lockers, bike storage and a dedicated resident app for bookings, maintenance requests and community updates.

**Ready to Join Us?** If you’re passionate about people, love creating memorable customer experiences and want to be part of an exciting and evolving industry, we’d love to hear from you.

Apply now and help us create communities people love to call home.

Essence Communities is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.