Web Communications Specialist

Hi,

I hope you are doing well.

This is Pranjali from Infojini Inc.

We are currently hiring for an M365/Web Communications Liaison position with the State client .

Please find the job details below. If you are interested and available, kindly share your updated resume at [email protected] or call me at (201) 534-5427.

Position Details:

• Job Title: M365/Web Communications Liaison
• Location: Sacramento, CA (Onsite)
• Duration: 6 Months Contract
• Interview: In-Person
• Bill Rate: $40 - $50/hr

Job Description:

The M365/Web Communications Liaison will serve as a bridge between the Web Team, County departments, project stakeholders, and end users. This role focuses on communication, coordination, customer service, and process improvement related to Microsoft 365, SharePoint Online, intranet, web, accessibility, and digital service initiatives.

Key Responsibilities:

• Act as a customer liaison between the Web Team and County departments
• Support communications for Microsoft 365 (M365), SharePoint Online, intranet, web, accessibility, and digital services
• Coordinate with content owners, communications teams, and business stakeholders
• Assist with GovDelivery email processes, scheduling, intake, and follow-up
• Support training communications, FAQs, process documentation, and adoption initiatives
• Manage and track web and M365 requests through Jira, Service Desk, or other ticketing systems
• Identify communication gaps and recommend process improvements
• Provide exceptional customer service and stakeholder support

Required Skills:

• Microsoft 365 (M365)
• SharePoint Online
• Communication & Stakeholder Coordination
• Customer Service
• Process Improvement
• Web/Intranet Support
• Jira or Service Desk/Ticketing Systems
• Documentation & Training Communications

If interested, please reply with your updated resume.

You may also share this opportunity with suitable candidates in your network.