Assistant Vice President of Business Development-Dispute Resolution

Reports To: Chief Revenue Officer

Department: Sales & Business Development

Location: Remote

Travel: National travel up to 50%

Company Overview

Team One Insurance Services is a leading national provider of claims management and adjusting solutions serving the property and casualty insurance industry. For more than 20 years, Team One has partnered with over 100 insurance carriers to deliver scalable claims solutions across the lower 48 states.

Backed by Longshore Capital Partners, Team One is executing an aggressive commercial growth strategy focused on expanding specialized service lines, strengthening strategic client partnerships, and building industry-leading go-to-market capabilities.

Position Summary

The Assistant Vice President (AVP) of Business Development – Dispute Resolution is a senior growth leadership role responsible exclusively for accelerating Team One’s national Dispute Resolution practice across residential and commercial property markets.

The AVP will expand established residential Dispute Resolution relationships, win new residential clients, and build a scalable commercial property Dispute Resolution growth platform. This leader will develop executive relationships, referral channels, strategic partnerships, and enterprise opportunities with insurance carriers and other organizations that purchase or influence Dispute Resolution services.

This role does not sell Team One’s adjusting, staffing, call center, field inspection, or other general claims services. Success is measured solely by profitable Dispute Resolution revenue growth, qualified pipeline development, new-client acquisition, strategic account expansion, forecast accuracy, and market development.

Why This Opportunity?

This role offers the opportunity to lead growth for a specialized national Dispute Resolution business line. The AVP will deepen Team One’s residential market presence while building credibility, relationships, and market share in commercial property Dispute Resolution, creating a durable and differentiated growth engine for the organization.

Primary Responsibilities

Dispute Resolution Growth Strategy

• Develop and execute a national gotomarket strategy focused exclusively on residential and commercial property Dispute Resolution services.
• Define priority markets, buyer personas, currentclient expansion opportunities, newlogo targets, referral channels, strategic partners, and geographic opportunities.
• Build annual sales plans, qualified pipeline targets, revenue forecasts, and account strategies aligned with profitability and growth objectives.
• Develop repeatable sales processes that support scalable Dispute Resolution growth and disciplined execution.
• Partner with Marketing to create Dispute Resolutionspecific messaging, campaigns, educational programs, and thought leadership.

New Business Development

• Identify, prospect, and secure new Dispute Resolution opportunities with national, regional, and superregional property and casualty insurance carriers, MGAs, TPAs, municipal and government organizations, legal counsel, and strategic industry partners.
• Build and maintain executivelevel relationships with claims leaders, litigation and dispute leaders, vendor management teams, procurement teams, and other decisionmakers.
• Lead consultative sales meetings, presentations, RFP responses, and solution discussions that position Team One as a preferred Dispute Resolution partner.
• Negotiate and execute Master Service Agreements, statements of work, and strategic partnership agreements for Dispute Resolution services.
• Generate and manage a robust Dispute Resolution pipeline using HubSpot and established business development processes.

Existing Client Expansion

• Develop strategic account plans to increase Dispute Resolution utilization and wallet share within existing residential client relationships.
• Identify opportunities to introduce commercial property Dispute Resolution services within appropriate current relationships.
• Partner with Client Success and Operations to support service quality, client retention, implementation, and expansion.
• Serve as an executive sponsor for key Dispute Resolution relationships and proactively address escalated client concerns.

Market Development & Industry Leadership

• Maintain a thorough understanding of residential and commercial property Dispute Resolution trends, regulations, b…