Claims Assistant

This is a Fully Remote Job

About Our Client:

The organization operates nationally in the risk management sector, focusing on workers’ compensation, auto, health, and disability management. Founded in 1987 and publicly traded since 1991, the company addresses challenges in managing claims and associated administrative processes through investment in human capital and technology. It employs over 4,000 people across the United States and maintains a culture centered on accountability, commitment, excellence, integrity, and teamwork.

About the Opportunity:

The CLAIMS ASSISTANT role supports claims staff by managing the setup and administration of workers’ compensation claims and case management. This position enables efficient claims processing and communication, contributing to the organization’s ability to deliver timely and accurate services to clients.

Responsibilities:

• Set up new claims
• Process mail and manage files until fully paperless
• Enter notes and diary entries into the claims system
• Process payments as needed
• Handle form letters, state forms, and reports
• Assist claims examiners with provider, claimant, and customer telephone calls
• Perform additional duties as assigned

Requirements:

• Excellent written and verbal communication skills
• Proficiency with PC and Microsoft Office (Word, Excel)
• Ability to work independently and collaboratively
• Strong organizational skills
• High school diploma required; college degree preferred
• Six months of service-oriented office experience preferred

Pay Range and Compensation Package:

• Pay range: $13.38 to $23.42 per hour
• Salary ranges vary based on location, skills, experience, qualifications, and market conditions
• Position levels may be adjusted during the interview process affecting pay range

Benefits & Perks:

• Medical (HDHP) with Pharmacy
• Dental insurance
• Vision insurance
• Long Term Disability insurance
• Health Savings Account
• Flexible Spending Account options
• Life Insurance
• Accident and Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401(k) and ROTH 401(k)
• Paid time off

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.