Senior/Executive Director, Imaging Operations

Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the CureTM . Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to humankind. We have supported many of the most impactful new drug approvals in oncology, and we are seeking the most talented individuals globally that are passionate in their desire to assist us in our mission to customize each clinical trial’s imaging to optimize the opportunity to demonstrate efficacy.

Imaging Endpoints is based in Scottsdale, Arizona, with offices in Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India and Shanghai, China. We are an affiliate of HonorHealth, one of the largest healthcare systems nationally, and Scottsdale Medical Imaging Limited (SMIL/RadPartners), the largest private radiology group in the United States. We are recognized as the world’s largest and most preeminent iCRO in oncology.

The Senior/Executive Director Imaging Operations is primarily responsible for the management of the Imaging Operations (iOPs) department including Clinical Trials Imaging Specialists (CTIS) and Imaging Clinical Trial Management System (iCTMS) team members globally. The role shall provide directions to the Imaging Operations staff, mentor and lead the Imaging Operations team, and ensure adherence to quality management practices.

RESPONSIBILITIES

• Review and optimize processes, procedures, training, support, oversight, and performance within the iOPs department to ensure optimal delineation of departmental responsibilities, intra/inter-departmental workflows, and the overall efficiency and compliance of all activities across the continuum of iCRO services from work order to study startup, study conduct and study closure.
• Optimize departmental structure and create a highly desired work environment for attracting and retaining highly qualified professionals.
• Identify and assist in filling supervisor’s and staff needs. Mentor, robustly train, and provide development for supervisors and staff.
• Lead the Imaging operations team to optimize procedures for enhancing department compliance and efficiency. Oversee day-to-day aspects of Imaging Operations staff to ensure robust processes that are followed consistently.
• Development and maintenance of robust procedures, including study specific procedures
• Effective training and training verification with ongoing support
• Rigorous daily oversight of staff with effective escalation for team members’ needs and questions
• Periodic monitoring, pursuant to robust procedures, of the suitability of procedures and staff’s compliance to procedures
• Lead the imaging operations team to identify and develop efficient systems for enhancing department efficiency. Assist with the development, validation, operation, and controlled state of systems. Assist IT with the development, validation, operation, and controlled state of IT systems as it relates to iOPs.
• Ensure optimal intra and inter-departmental coordination and project plan development/maintenance through resource and priority planning, priority clarity, issue escalation boundaries and pathways, and effective, regular communication channels.
• Manage the department to ensure adherence to and compliance with applicable regulations, accreditation requirements, and guidance from regulatory agencies.
• Work with Project Management and Project Coordinator staff to provide cross departmental deliverable support as needed.
• Work with finance and executive management to accurately forecast and track applicable WO line items for revenue and expenses to maximize revenue and minimize operations costs.
• Represent iOPs in client meetings/presentations and/or audits and inspections, as required.
• Responsible for study status reporting to the client and management.
• Any other duties as deemed applicable

EDUCATION AND EXPERIENCE

• Masters’ degree or equivalent (preferably in Business Administration, Healthcare Management or Sciences)
• Minimum of 8 years of experience in clinical research operations, including experience in a leadership role
• Minimum of 6 years of experience in the imaging CRO industry
• Holds the designation of Director and above

SKILLS

• Excellent verbal and written English communication skills.
• …