Cloud Administrator

Everest DX – We are a Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and actionable insights through an integrated set of futuristic digital technologies.

Digital Transformation Services - Specialized in Design, Build, Develop, Integrate, and Manage cloud solutions and modernize Data centers, build a Cloud-native application and migrate existing applications into secure, multi-cloud environments to support digital transformation. Our Digital

Platform Services enable organizations to reduce IT resource requirements and improve productivity, in addition to lowering costs and speeding digital transformation.

Digital Platform - Cloud Intelligent Management (CiM) - An Autonomous Hybrid Cloud Management Platform that works across multi-cloud environments. helps enterprise Digital Transformation get most out of the cloud strategy while reducing Cost, Risk and Speed.

To know more please visit: http://www.everestdx.com

Role: Cloud Admin

Experience: 5+ Years

Location: Hyderabad

Employment Type Onsite-Full Time

Notice: Immediate-15 days

Role Summary

Responsible for driving cloud infrastructure provisioning, automation, and enablement across Azure and AWS. Ensure secure, scalable, and compliant environments. Act as a key technical partner supporting engineering, platform, and operations teams in enabling smooth cloud onboarding and self-service capabilities. Continuously improve problem management processes and propose effective solutions.

Key Responsibilities

• Manage cloud infrastructure provisioning across Azure and AWS, from request intake to deployment and operational readiness.
• Work closely with application, platform, network, database, and cloud operations teams to provision infrastructure following industry best practices.
• Handle cloud access management, including subscriptions, accounts, resource structures, service principals, managed identities, and service accounts, ensuring proper security and audit compliance.
• Identify issues, perform root cause analysis (RCA), and implement long-term solutions to improve efficiency and reduce recurring problems.
• Provide L2/L3 support for cloud provisioning, resolving complex issues related to infrastructure, access, networking, and policies.
• Manage and troubleshoot DNS and API provisioning, including name resolution issues.
• Support application connectivity troubleshooting (app-to-database, private endpoints, firewall rules, security groups, routing, and TLS configurations).
• Work with AKS (Azure Kubernetes Service) ingress configurations, including routing, TLS setup, and secure exposure of applications.
• Improve request validation processes and drive workflow enhancements for better governance and accuracy. • Handle ServiceNow requests and remediation activities within defined SLAs.
• Contribute to DevX/self-service portal improvements to enhance developer experience and onboarding efficiency.
• Create and maintain documentation such as runbooks, workflows, and knowledge articles.
• Explore and suggest AI-driven solutions for improving infrastructure provisioning and operations.
• Should have good understanding of Azure DevOps (ADO) Boards and dashboard concepts

Required Skills & Experience

• 5+ years of experience in cloud infrastructure (Azure and AWS).
• Strong understanding of cloud provisioning, networking, and security.
• Experience in troubleshooting complex infrastructure and connectivity issues.
• Familiarity with ITSM tools like ServiceNow.
• Hands-on experience with Kubernetes (AKS preferred).
• Good problem-solving and communication skills.
• Ability to work collaboratively across multiple teams.