Consultant- UX Designer -Conversational AI
- Source: Naukri
- EDGE Executive Search
- Hybrid
- Hyderabad
- Full-Time
- Mid level
Job Description
The Job
We are seeking a smart, self-driven, and high-energy UX / Conversational Designer with strong communication skills, intellectual curiosity, and a passion for excellence. The ideal candidate will bring a blend of business consulting expertise, stakeholder management skills, and deep experience in financial services and digital experience design to create intuitive conversational experiences for digital assistants, chatbots, and AI-powered banking platforms. This role combines UX and conversational design to develop natural, user-friendly interactions across chat and voice channels, defining conversation flows, interaction models, and frameworks that support customer servicing, financial insights, and digital banking tasks.
Conversational Experience Design
- Design conversational flows for chatbot and voice assistant experiences.
- Define dialog structures, prompts, and response frameworks that guide users through digital tasks.
-
Create conversational experiences for:
- Account servicing
- Payments and transfers
- Lending and mortgage inquiries
- Financial insights and alerts.
UX & Interaction Design
- Design digital experiences across mobile, web, and messaging channels.
- Develop wireframes, interaction models, and prototypes for conversational experiences.
Cross-Functional Collaboration
- Work closely with product managers, product owners, and engineering teams to deliver conversational capabilities.
- Support backlog refinement and design validation for new features.
User Research & Testing
- Conduct testing and research to validate conversational experiences.
- Analyze user feedback and behavioral data to improve conversational interactions.
Your Profile
- 710 years of experience in UX design or experience design
- Experience designing chatbots, conversational interfaces, or digital assistants
- Proficiency with design tools such as Figma, Sketch, or Adobe Creative Suite
- Strong understanding of human-centered design and Lean UX methodologies
- Experience with conversational design frameworks
- Knowledge of AI-driven interaction design
- Experience designing financial services or digital platform experiences
- Familiarity with voice interfaces and multimodal design
Skills
- Figma
- Sketch
You missed this one - but you don't have to keep missing out. Try Club members get matched with open opportunities before they're gone, so you're always first in line, never last.
