Senior Network Engineer

Lead Network Resilience Across Australia’s Managed IT Landscape

Keep Australia’s enterprise networks resilient and businesses connected. Join Emapta as a Senior Network Engineer and lead critical network operations, infrastructure projects, and complex incident resolution for a leading managed IT services provider. Strengthen business continuity while gaining global exposure, professional mentorship, remote flexibility, and long-term career growth among top 1% talent.

Job Overview

• Employment Type: Full-time
• Shift: Day Shift, Weekends Off
• Work Setup: Work From Home/Remote

Exciting Perks Await!

• Competitive package
• Medical life insurance
• Work from home arrangement
• Standard government and Emapta benefits
• Well-equipped, modern, and accessible offices
• Employee engagement initiatives
• Mentorship and exposure to global leaders and teams
• Diverse, inclusive, and supportive culture
• Transparent performance management
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/ )

The Qualifications We Seek

• Tertiary qualification in Computer Science, Information Technology, or a related field
• More than 5 years of experience as a Senior Network Engineer managing business-as-usual (BAU) operations and network projects within a managed service provider (MSP) environment
• Strong expertise in the implementation, administration, documentation, and troubleshooting of enterprise networking technologies, including routing and switching solutions such as Cisco ASR, Cisco Nexus, Cisco Meraki, and SD-WAN (Fortinet and Meraki) ; firewalls such as Fortinet, Palo Alto Networks, and Cisco ; load balancers such as Citrix and F5 ; wireless networking solutions such as Cisco, Aruba, and Fortinet ; and network virtualization technologies such as VMware NSX-T .
• Hands-on experience with SD-WAN and Microsoft Azure networking , with familiarity with Secure Access Service Edge (SASE) solutions preferred
• Experience supporting multi-tenant environments and clients with diverse network architectures and business requirements
• Advanced analytical and troubleshooting skills, with the ability to diagnose complex network issues, implement workarounds, and manage multiple incidents under pressure
• Strong growth mindset, proactive attitude, and customer-first approach, with a commitment to high-performance service delivery
• Ability to independently manage small to medium-scale network projects and resolve complex technical incidents
• Exposure to AIOps technologies , scripting, and network automation, with relevant certifications considered an advantage
• Strong knowledge of ITIL and IT Service Management (ITSM) frameworks , with professional networking certifications such as CCNP or CCIE highly desirable

Your Daily Tasks

• Manage network infrastructure, including routers, switches, firewalls, and other network devices.
• Oversee business-as-usual (BAU) operations to maintain optimal network performance, security, and compliance across firewalls, routers, switches, wireless networks, and load balancers.
• Design, plan, and execute network infrastructure projects, and ensure seamless handover to operations teams.
• Monitor network performance, proactively resolve incidents, and maintain service continuity in accordance with established service level agreements (SLAs).
• Serve as the escalation point for complex network issues and major incidents.
• Maintain network policies, procedures, and best practices to ensure consistent service quality and operational standards.
• Develop and update technical documentation, network diagrams, standard operating procedures (SOPs), and troubleshooting guides.
• Collaborate with cross-functional teams to deliver technical solutions and drive continuous service improvements.
• Mentor network engineers through technical guidance, knowledge transfer, and professional support.

About the Client

Our client is a leading Australian managed IT services provider with nearly 40 years of industry expertise. They specialize in enterprise networking, cloud infrastructure, cybersecurity, data centre services, hardware maintenance, and business continuity solutions. Supporting organizations across Australia and New Zealand, they deliver secure, scalable technology infrastructure and proactive technical support. Through strategic techn…