Business Development Manager - TTH

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Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

Build new business in the UK travel, transport and hospitality sector, working with senior customer stakeholders on strategic transformation opportunities.

• Shape tailored propositions spanning digital services, IT services and business process services.
• Use your market relationships, commercial judgement and account strategy to turn opportunity into measurable growth.
• Collaborate with solution, delivery and industry teams to create compelling, customer-focused outcomes.

The Role

As a Business Development Manager within the Travel, Transport and Hospitality practice, you will drive new-business growth across the UK. You will identify target accounts and opportunities, build senior stakeholder relationships, develop account-level sales and engagement plans, and work with internal teams to shape customer-facing solutions. The role carries agreed total contract value and revenue targets and requires flexibility to travel within the UK.

Your responsibilities

• Identify and qualify new-business opportunities across UK rail, public transport, logistics, travel and hospitality organisations.
• Develop account strategies and tailored engagement plans for priority customers and prospects.
• Build and maintain trusted relationships with C-level and senior stakeholders across target accounts.
• Lead proactive customer engagement and create a strong pipeline of strategic opportunities.
• Work with internal industry, solution and delivery teams to shape compelling customer-facing solutions.
• Sell digital services, IT services and business process services aligned to customer priorities.
• Lead commercial conversations and negotiations through the sales lifecycle.
• Deliver agreed total contract value and revenue targets, maintaining clear visibility of progress and risks.
• Use market insight and an established professional network to open new conversations and strengthen account reach.
• Collaborate as an individual contributor within the wider sales and practice team.

Your experience

• Demonstrable track record of achieving sales targets and developing new business.
• Strong experience engaging C-level and senior stakeholders in strategic sales conversations.
• Knowledge of the UK travel, transport, logistics and hospitality market, including relevant customer priorities.
• An established network of contacts across multiple business areas in target organisations.
• Ability to develop account-level sales strategies and turn them into focused engagement plans.
• Experience shaping deals with internal teams and translating capabilities into customer-facing solutions.
• Knowledge of selling digital services, IT services and business process services.
• Strong negotiation, interpersonal and written and verbal communication skills.
• Commercial focus, personal accountability and the confidence to work against agreed targets.
• Collaborative, assertive and customer-focused approach.

Desirable skills/knowledge/experience

• Experience of strategic selling within public-sector transport or other regulated travel, transport and hospitality organisations is desirable.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We welc…