Relationship Manager | S2 | Social Housing | London | Internal Mobility

Relationship Manager S2 Social Housing London Internal MobilityCountry: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

THE DIFFERENCE YOU MAKE

Social Housing is looking for a Relationship Manager based out of Triton Square, London.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

As the Relationship Manager you work within the Social Housing team working on a portfolio of clients, supporting the Relationship Director in meeting KPIs as defined their job title accountabilities. Where applicable, assists with documentation and the drawdown process, working with internal and external stakeholders.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Supporting a Relationship Director with the day-to-day management of a portfolio of Social Housing clients which include lending relationships.
• Supporting Relationship Directors with all aspects of credit applications for new and existing clients
• Demonstrating a client-focused approach to deliver day to day operational solutions for existing and new clients, working collaboratively with other areas of San UK to achieve this.
• Working collaboratively within the Relationship Manager community to aid training, development and sharing best practice

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• A Great understanding of banking products and services including transactional banking and deposit products. (Required)
• Extensive experience in a customer facing relationship manager role within Corporate Banking. (Required)
• Social Housing experience. (Required)
• Well-developed skills in assessing risk of clients notably financial crime and credit risk. (Required)
• Understands Anti-Money Laundering requirements related to Corporate Clients. (Preferred)
• Understands corporate risk and risk rating models. (Preferred)

Hard Skills

• Understanding of Banking products (Required)
• AML/KYC/KYB awareness (Required)
• Familiar with CRM tools (e.g., Salesforce) (Preferred)
• Data and tech savvy (Preferred)

Soft Skills

• Relationship building (Required)
• Communication & influencing (Required)
• Collaboration across teams (Required)
• Problem-solving under pressure (Required)
• Adaptability in dynamic markets (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£45,008.00 - £67,512.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• **Wellbeing that goes beyond wor…