SENIOR SOFTWARE ENGINEER - ServiceNow

ServiceNow Developer

Location: SMILES 3, Bengaluru, Bengaluru

Years of Experience: 3-5 Years

Job Summary: We are seeking a skilled ServiceNow Developer with a strong background in IT Service Management (ITSM) and IT Operations Management (ITOM). The ideal candidate will have 3-5 years of hands-on experience in developing and implementing ServiceNow solutions. This role requires a deep understanding of the ServiceNow platform and its capabilities, as well as the ability to collaborate with cross-functional teams to deliver high-quality IT services.

Responsibilities

• Design, develop, and implement ServiceNow applications and modules based on business requirements.
• Collaborate with stakeholders to gather and analyze requirements for ITSM and ITOM processes.
• Customize and configure ServiceNow to enhance functionality and improve user experience.
• Develop and maintain ServiceNow integrations with other systems and tools.
• Provide technical support and troubleshooting for ServiceNow applications.
• Conduct testing and validation of ServiceNow solutions to ensure quality and performance.
• Document technical specifications, processes, and procedures related to ServiceNow development.
• Stay updated with the latest ServiceNow features and best practices to continuously improve the platform.

Mandatory Skills

• Proven experience as a ServiceNow Developer with a strong focus on ITSM and ITOM.
• In-depth knowledge of ServiceNow platform capabilities, including scripting, workflows, and integrations.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.

Preferred Skills

• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist).
• Experience with ServiceNow Discovery, Orchestration, and Event Management.
• Familiarity with Agile methodologies and project management practices.
• Knowledge of ITIL framework and best practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in ServiceNow development and implementation.
• Strong understanding of ITSM and ITOM processes and best practices.

If you are a motivated ServiceNow Developer looking to make an impact in a dynamic environment, we encourage you to apply and join our team!

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