Customer Success Manager (Audit, UK)
- Source: Comeet
- Trullion
- On-site
- London
- Full-Time
- Senior
Job Description
- Drive customer enablement by onboarding audit teams, building product champions, and leading change management to ensure strong adoption and value realization
- Leverage deep audit expertise to guide clients in translating audit workflows and objectives into effective, real-world use of the platform
- Build and own senior stakeholder relationships (partners, decision-makers, and innovation leaders) to align on outcomes and long-term success
- Identify and advance expansion opportunities in partnership with Sales, supporting renewals and growth within existing accounts
- Act as the voice of the customer by channeling insights to Product, influencing roadmap priorities and continuous improvement
- Serve as a team player, partnering with the regional sales team across the sales and post-sales cycle- Ideally 1+ year of experience in Customer Success or a client-facing B2B SaaS role
- Working knowledge of UK GAAP is a plus
- 2+ years of audit or public accounting experience
- Ability to work onsite at the London office 3 days per week
- Strong communication skills and executive presence, with a track record of building trusted relationships with firm leadership and senior stakeholders
- Bachelor’s degree + ACA or similar certification is preferred
- Hands-on experience managing audits and a strong understanding of audit workflows and methodologies; able to translate this expertise into customer enablement, goal-setting, and product adoption
Skills
- comeet
