Director of Products & Strategic Transformation

Key Accountabilities:

• Product Strategy & Vision
  • Define and own the long-term product strategy and roadmap for du Pay
  • Anticipate market evolution, customer demand shifts, fintech trends, and competitive threats
  • Identify new product opportunities and innovation areas aligned with du Pay’s strategic ambitions
  • Prioritize initiatives based on strategic value, customer impact, scalability, and financial return
• Product Innovation & Roadmap Execution
  • Lead the end-to-end lifecycle of product ideation, design, implementation, launch, and optimization
  • Ensure timely and effective execution of product roadmap initiatives
  • Drive expansion into:
    • Lending
    • Investments (including tokenized and digital assets) and savings
    • Insurance
    • SME/SOHO financial solutions
    • Embedded finance
    • Value-added digital services
  • Define product business cases, ROI models, and success metrics

• Technology & Delivery Alignment

  • Work in strict partnership with Technology and Architecture teams to ensure execution excellence
  • Ensure product developments are commercially justified and aligned with business priorities
  • Balance innovation ambitions with operational scalability and delivery feasibility
  • Drive agile product governance and prioritization frameworks
  • Ensure technology investments generate measurable business outcomes

• Customer Experience & Market Intelligence

  • Lead customer-centric product design and journey optimization
  • Monitor customer behaviors, market trends, fintech innovation, and regulatory developments
  • Translate data insights into actionable product enhancements
  • Benchmark du Pay against regional and global fintech leaders
• Cross-Functional Strategic Leadership
  • Collaborate closely with Commercial, Marketing, Finance, Risk, Compliance, Operations, and Technology teams
  • Support the CEO and Executive Committee in shaping long-term growth strategy
  • Build strong product management disciplines and innovation culture across the organization

Qualifications, Experience And Skills:

Qualifications

• Minimum Bachelor degree in IT or any relevant field
• MBA preferred

Experience

• 10–15+ years of experience in product leadership within fintech, digital banking, payments, or technology-driven financial services
• Proven track record launching and scaling digital financial products
• Strong experience managing product roadmaps in fast-growth environments
• Deep understanding of digital ecosystems, customer journeys, and fintech economics
• GCC/UAE experience strongly preferred

Skills

• Strategic and innovation-oriented mindset
• Strong product management and execution capability
• Ability to bridge commercial strategy and technology delivery
• Strong analytical and ROI-driven decision-making
• Excellent stakeholder management and communication skills
• Customer-centric and data-driven leadership style