Instructional Designer – Technical Curriculum Developer (Contract)

Company Overview

The Insurance Brokers Association of Ontario (IBAO) is a leading organization representing 16,000 licensed insurance brokers across the province. Our mission is to empower these brokers to provide exceptional service and expert advice to over six million policyholders in Ontario.

Summary

IBAO, a Member based Association, offers technical & licensing courses to Property & Casualty Insurance Brokers in Ontario. Some Brokerages have offices outside Ontario, within Canada, and have staff licensed in Ontario. Members who take IBAO Continuing Education and other courses might come from across Canada.

IBAO has become the best-in-class centre for education for the Insurance Broker industry and strives to be better and more impactful with every new course launched. IBAO’s premise is on practical, pragmatic and applied learning, and uniformly against passive or theoretical “understandings” of course content.

IBAO’s extensive and growing eLearning course catalogue supports the member needs for technical education as part of their Continuing Education regulatory requirements. Overtime, the courses have changed in layout, functionality, design and innovative use of Articulate’s technology leading to a non-uniform and outdated learning environments.

This role will work with the Continuing Education Manager to refurbish, refresh, redesign, develop new assets, re-confirm technical accuracy and upgrade the learning engagement of IBAO’s eLearning library (roughly 100 courses) on SmarterU’s platform. Over 12 months, with option to renew, a production calendar will be created and timelines fix, then each course will be diagnosed one by one as to what needs to be upgraded. Your expertise in best-in-class eLearning environments will be critical to advise what can be done and how long each upgrade will take, but also what kind of upgrades will benefit the learner & their retention of this information.

Depending on the project plan for eLearning, there may be assignments in developing visual and handout materials templates for IBAO’s live facilitated courses. There may also be a need to work independently and manage the production schedule without direct supervision. In such circumstances, requirements for independent and full updates will be necessary.

Responsibilities:

Instructional Design (70%)

• Review learning materials to document improvements in learning engagement, content clarity, instructional quality, strategic execution and continuity.
• Design, develop, and maintain engaging technical training materials and self-directed digital learning content for technical audiences.
• Incorporate multimedia, graphics, and visual design elements to enhance learner engagement and knowledge retention.
• Assist changing/updating or developing new materials/resources (online tools & class handouts) as requested by Continuing Education Manager.
• Create instructional content aligned with adult learning principles and organizational learning objectives.
• Contribute to efforts that enhance IBAO Education learning experiences using SmarterU LMS & Zoom.
• Other duties as assigned.

Technical Curriculum Developer (30%)

• Project planning and management duties will be required, either under oversight of Continuing Education Manager or Senior Director of Education.
• Collaborate with Continuing Education Manager to develop project production schedule that is attainable with the highest quality output per course.
• Collaborate with subject matter experts, technical teams, and stakeholders to gather updated information/assets and assist in translating complex technical concepts into effective learning materials & assets for improved learning experiences.
• Design methods and tools/materials for LMS based courses that facilitate learner interactions with IBAO instructors/advisors.
• Collaborate with Head Instructor on content & learner feedback to identify where learners struggle or face confusion, then design & propose assets/techniques to help improve the instructor’s delivery quality and/or a more engaging learning experience.
• Review course exit survey results from Enrollment Specialists for insights on areas of priority and improvements. If necessary, and with approval, conduct Instructor interviews for same.
• Monitor & provide feedback to Education management team on recommendations, challenges, options and progress.

Other duties include;

• Support education department’s developments and ass…