Clinic Coordinator/Admin Assistant

Overview

Keep a small mental health practice operations organized and welcoming as a Clinic Coordinator/Admin Assistant. You’ll provide front-desk services virtually, medical scheduling, records, and administrative workflows while helping clients and clinical teams stay informed. Your impact: Accurate scheduling and documentation help clients access care smoothly and give therapists required information.

Duties

• Respond to therapy requests, provide attentive client service, manage front-desk tasks, and handle phone and email communications with professional phone/email etiquette.
• Schedule appointments, coordinate clinic administrative support, and assist with processing payments, and health insurance inquiries.
• Maintain medical records and electronic health records (EHR), review documentation, and follow HIPAA and clinical confidentiality policies.
• Support health information management, filing, and office workflows; use Microsoft Office and relevant EMR/EHR systems.

Requirements

• Psychology/Sociology under grad and graduate students are welcome to apply
• Warm, outgoing, self-motivated with the ability to work independently
• Administrative, clerical, office, or medical administrative support experience is helpful.
• Tech savvy with ability to learn new systems.
• Strong customer service, organization, and communication skills, and discretion with handling confidential information.
• Conduct phone/intake consultations with potential new clients

Pay: $22.50 - $25.00 per hour

Expected hours: 20.0 per week

People with a criminal record are encouraged to apply

Work Location: Remote