Content Developer – Fire

Title: Content Developer – Fire

Department: Content Development

Posting Location: Remote

**About Lexipol** At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

**The Work:** The Lexipol Fire Service Content Development Team is responsible for the publication of all policy, policy updates, and policy-related training for subscribers to any of Lexipol’s fire service policy manuals. Additionally, the team contributes to, and in some cases is directly responsible for, the publication of fire service-related content of an occasional nature, or for another team which may have primary responsibility for that content.

The Fire Service Content Developer researches, reviews, and authors written content across Lexipol’s fire service product lines, incorporates updates identified by other team members into policy and procedure documents, evaluates policies and procedures for practicality and functionality within fire service organizations, researches content to align with best practice standards, and recommends changes and updates as necessary.

The Fire Service Content Developer may also review and create other written content to include: Today’s Tips scripts, e-learning courses, policy training (Daily Training Bulletins), accreditation guides, articles, blog posts, white papers, and other content as needed.

**Key Performance Objectives:** The prime objective for the Fire Service Content Developer is to deliver assigned projects with a high level of quality, while adhering to time constraints. This is done through working in these areas of focus:

Learning

• Learning Lexipol content, writing style, and internal working procedures
• Learning our methods of self-assessment and open communication, and implementation of these methods of communication with your assigned manager and team members
• Regularly practicing the actions of self-reporting and asking for assistance in upgrading your skillset via additional support and training from coworkers to achieve high levels of proficiency
• Learning new processes, procedures, and software
• Maintaining electronic records, logs, and files

Collaboration

• Participating in team meetings and other collaborative assignments
• Conferring with subject matter experts and industry experts
• Participating in group meetings to determine content to be developed for publication
• Responding to client inquiries within expected timeframes
• Collaborating with industry experts and internal teams to develop content for publication using various resources and collaborative tools

Content

• Interpreting accreditation body standards and identifying existing Lexipol policy content which addresses designated standards or identifying where gaps may exist
• Developing policy content as needed to account for accreditation standard gaps, and completing metadata tagging of accreditation standards to policy content
• Evaluating policies, incorporating collaborative input from other teams, and researching content to align with state-specific practices or standards and recommending updates as necessary
• Developing and preparing new policy and procedure content, and updating existing policy and procedure content for multiple jurisdictions, to include satisfying accreditation standards as applicable
• Reviewing published materials and recommending revisions in scope and format
• Staying abreast of new trends and innovations in various sectors of public safety, legal, and risk management fields
• Managing priorities to complete assignments within designated timeframes
• Collaborating with internal stakeholders to provide high quality, error-free work product for our clients
• Conducting research to identify current and future policy needs based on trends, best practices, case law, accreditation standards, and other influences
• Critically reviewing and editing content developed by others
• Developing training content (DTBs, Today’s Tips scripts, e-learning courses)

**Required Qualifications:**

• Minimum five (5) y…