Remote Client Engagement Assistant

About the Position

We are seeking a reliable, professional, and detail-oriented Remote Client Engagement Assistant to support client communications, contact management, and daily administrative coordination.

You will help maintain accurate client records, track follow-up activities, prepare routine correspondence, and coordinate communication between clients and internal team members.

Training and clear instructions will be provided. Entry-level applicants are welcome.

Key Responsibilities

• Assist with routine client communications via email and other approved channels.
• Organize, maintain, and update client contact information.
• Track communication history, follow-up activities, and outstanding requests.
• Update client records accurately in internal systems.
• Assist with meeting scheduling and appointment coordination.
• Prepare professional email correspondence using approved templates.
• Maintain organized communication records and documentation.
• Help respond to routine client information requests.
• Coordinate updates with internal team members.
• Follow established communication procedures and guidelines.
• Prepare regular activity summaries and progress updates.

Qualifications

• Good written and spoken English communication skills.
• Professional, friendly, and dependable attitude.
• Strong organizational skills and attention to detail.
• Basic proficiency with email, spreadsheets, and web-based applications.
• Ability to follow instructions and established communication procedures.
• Good time management and reliable attendance.
• Comfortable handling confidential client information.
• Willingness to learn new software and administrative processes.

Previous experience in customer service, client support, virtual assistance, or office administration is helpful but not required.

Technical Requirements

• Must currently reside in the Philippines.
• Reliable computer or laptop.
• Stable internet connection.
• Familiarity with browser-based applications.
• Availability to work Monday through Friday during assigned U.S. business hours.
• Ability to communicate consistently with the team throughout the workday.

Ideal Candidate

The ideal candidate is organized, proactive, friendly, and professional. You should enjoy helping clients, keeping information accurate, and ensuring that communication and follow-up tasks are completed on time.

How to Apply

Please submit your application through Indeed with your updated resume.

We look forward to hearing from you!

Pay: Php100,500.00 - Php201,100.00 per month

Benefits:

• Paid training
• Work from home

Work Location: Remote