Remote Customer Service, Scheduling, Admin & Operations Roles – U.S. Companies – Paid in USD

Remote Customer Service, Scheduling, Admin & Operations Roles – U.S. Companies – Paid in USD

Another steady, full-time remote opportunity from Kevin M. Downey…

Our clients are growing U.S. companies – from small businesses to companies with hundreds of employees – adding full-time remote team members across their operations. These roles are a great fit if you have some experience in customer service, office support, or operations, good English, and want to work full-time for a U.S. company during U.S. business hours. You complete one application, tell us which roles fit you, and we consider you for every opening that matches – now and as new ones open up.

The Perks

• Fully Remote, Full-Time Position
• Work for Established U.S. Companies
• Paid in U.S. Dollars
• One Application, Considered for Multiple Openings
• Pay Based on Role and Experience

The Roles

• Customer Service & Client Support – Customer Service Reps, Phone/Email/Chat Support, Client Intake
• Scheduling & Dispatch – Scheduling Coordinators, Dispatchers
• Order Processing & Sales Support – Order Entry, Quoting, Sales Assistants
• Admin Support – Administrative Assistants, Data Entry, Calendar Coordination
• Billing & Collections – Billing Clerks, Collections, Accounts Receivable
• Recruiting Coordination – Interview Scheduling, Candidate Communication
• Social Media Support – Scheduling Posts, Managing Comments and Messages

The Requirements

• At Least 1 Year of Work Experience in Customer Service, Office Support, or Operations
• Good to Very Good Written and Spoken English
• Reliable Computer, High-Speed Internet, and a Quiet Place to Work
• Available to Work Full-Time During U.S. Business Hours
• Comfortable with Everyday Business Tools (Microsoft 365 or Google Workspace)

Desired Abilities

• Experience Working for U.S. Companies
• Experience with a CRM or Help Desk System (HubSpot, Salesforce, Zendesk, or Similar)
• Experience with Scheduling or Dispatch Software
• Bilingual English and Spanish

Admirable Traits

Dependable, Detail-Oriented, Helpful, Patient, Calm, Process-Oriented, Follow-Through

The Recruiting Process

After you apply, you will complete a short application form – including checking the roles that fit you – and record a brief video introduction. Our recruiting team reviews every application and reaches out when you are a fit for an open role. From there, the U.S. company will interview you directly. Then it’s as simple as accepting the offer and starting work!