Customer Service Representative
- Source: LinkedIn
- 7 Pro Services
- Remote
- Orlando
- Full-Time
- Mid level
Job Description
**7 Pro Services is a US-based construction, remodeling, and home maintenance company seeking a reliable and organized Customer Service Representative to join our remote team.
Responsibilities:
* Handle customer calls, emails, and service inquiries.
* Schedule appointments and coordinate jobs with subcontractors.
* Communicate with customers and subcontractors to ensure smooth project execution.
* Follow up on leads, estimates, and ongoing projects.
* Manage customer information, schedules, and job updates using CRM software.
* Assist with daily operations and resolve customer concerns.
Requirements:
* Fluent English (spoken and written) is mandatory.
* Previous customer service experience.
* Strong communication, organization, and multitasking skills.
* Comfortable using CRM systems and digital tools.
* Ability to work independently and coordinate multiple jobs.
* Reliable computer, internet connection, and quiet workspace.
* Experience with US companies or construction services is a plus.
Job Details:
* Position: Full-time, 100% remote.
* Schedule: Monday–Friday, 9 AM–5 PM Eastern Time (US).
* Compensation: Fixed base salary + performance-based commission.
* Training provided, with opportunities for long-term growth.
We are looking for someone proactive, responsible, and customer-focused who can help us deliver excellent service while keeping our operations organized.**
Skills
- workspace
