Scheduling Assistant -- Medical/Legal

About MLCP Experts

MLCP Experts is a multi-disciplinary expert witness company providing expert services to attorneys nationwide, including Life Care Plans, Medical Cost Projections, Independent Medical Examinations (IMEs), Impairment Ratings, and Forensic Economist Reports. We work with medical professionals and expert witnesses supporting attorneys in personal injury, workers’ compensation, and other litigation matters.

We are seeking a highly organized, detail-oriented Scheduling Assistant who enjoys coordinating appointments, communicating with injured plaintiffs and medical offices, managing calendars, and keeping multiple projects organized in a fast-paced environment.

Responsibilities

• Schedule and coordinate calls with plaintiffs, including outreach, confirmations, and follow-up.
• Arrange peer-to-peer calls between our medical experts and plaintiffs’ treating physicians.
• Coordinate schedules between attorneys, plaintiffs, physicians, life care planners, and other expert witnesses.
• Manage Google Calendars, appointment availability, reminders, and scheduling changes.
• Follow up with plaintiffs, medical offices, and other parties regarding appointments and outstanding information.
• Maintain accurate scheduling records, contact information, and case notes in Monday.com.
• Monitor pending appointments and tasks to ensure timely completion.
• Respond professionally and promptly to emails and phone calls.
• Assist with data entry, document organization, internal coordination, and other administrative tasks as needed.

Qualifications

• Team-player mentality and able to accept constructive communication.
• Accountable, dependable, and committed to the work hours required for the position.
• Able to follow detailed instructions and established processes without changing them.
• Excellent organizational, time-management, written, and verbal communication skills.
• Proficient with email, calendar management, and Microsoft Office or Google Workspace.
• Comfortable managing multiple appointments, deadlines, and follow-up tasks simultaneously.
• Professional and confident communicating with patients, attorneys, physicians, and medical office staff.
• Strong attention to detail and ability to maintain accurate records.
• Proactive and able to work independently without constant reminders while supporting a team.
• Able to give 100% attention to detail during scheduled shift time without distraction.
• Able to handle confidential information professionally and follow privacy and confidentiality requirements.
• Bilingual English/Spanish preferred.
• Experience in medical scheduling, healthcare administration, legal support, appointment coordination, or customer service is a plus.

What We’re Looking For

We want someone who can follow an established system, take ownership of their responsibilities, follow through, and understand the importance of timely communication. The ideal candidate is respectful, organized, resourceful, personable, and comfortable working with busy professionals.

Experience in a medical office, law firm, medical-legal company, or expert witness practice is helpful but not required.

Why Join MLCP Experts?

• Join a growing company serving attorneys and medical professionals nationwide.
• Be part of a fun, caring work family that enjoys what they do.
• Work with a collaborative team in a specialized medical-legal field.
• Gain valuable experience in medical administration, litigation support, and expert witness coordination.
• Contribute directly to the continued growth of the business.

How to Apply

Please submit your resume and a brief description of your scheduling, administrative, or customer service experience. If you are bilingual in English and Spanish, please highlight your language proficiency in your application.

Pay: $18.50 - $22.50 per hour

Expected hours: 15.0 – 30.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Applicants would be required to have and use their own computer, high-speed internet connection, and cell phone. Having MAC/Apple products are a plus.

Work Location: Remote