Assistant Office Manager

Role: Deputy Head of Operations / Assistant Manager

Line Manager – Head of Operations

Location: Leicester

Hours: Mon-Fri, Hybrid

Salary: 38-48k DOE

Employment Type – Permanent

Summary

Michael James Recruitment are working in partnership with a leading Wealth Management Business in Leicester who are looking for a Deputy Head / Assistant Manager to join their team.

My client has grown extensively over the past few years and now require additional management support to help lead, coach and develop their growing team who have additional growth plans over the next 12 months.

This role would suit someone that has experience working in the financial sector and we welcome applications from candidates from either banking, finance, pensions, savings, trusts or insurance companies that have helped develop a team within an office environment with hands on operational experience.

The role:

• Help lead the day-to-day office ensuring smooth and efficient operations

• Provide administrative support to the Head of Operations and deputise in their absence.

• Manage, support and develop the administration team, driving performance and continuous improvement.

• Create work plans and delegate work priorities working with the Head of Operations

• Monitor reports, absence, holidays and ensure KPI adherence at all times

• Ensure strict adherence to internal policies, compliance and procedures

• Contribute and directly involved in strategic short- and long-term planning to grow the business and provide excellent customer service

• Support clients to achieve their financial goals

• Work closely with the internal advisors, para planners and data teams

• Ensure all financial advice and paperwork meet regulatory requirements

• Maintain client records, update internal systems, and prepare documentation for clients

Experience:

• Experience working in a similar office-based environment

• Sector experience working in either banking, finance or other wealth management business

• DipFA (Lv4) qualified or equivalent

• Strong communication and client relationship management skills

• Excellent interpersonal skills goals

• Leadership, coaching and development skills

On offer:

• My client offer a fantastic package of for the right candidate with a basic salary up to 48k depending on experience

• 25 days holiday (increases with time spent) plus bank holidays

• Hybrid working after onboarding period

• Free parking

• Pension

• Bonus

• Career progression

Pay: £35,000.00-£45,000.00 per year

Benefits:

• Company pension
• Flexitime
• On-site parking
• Work from home

Work Location: Hybrid remote in Leicester