Graphic Designer / Email Marketing

About The Company CrucialPoint Agency is a full-service retention marketing agency that specializes in high-performing lifecycle programs tailored for top-tier e-commerce brands. Our expertise includes email, SMS, push notifications, and loyalty campaigns designed to maximize customer engagement and retention. We pride ourselves on fostering a collaborative and fast-paced work environment that offers flexible scheduling and ample opportunities for professional growth. Our team works alongside industry-leading clients, setting standards within the retention marketing landscape.

About The Role We are seeking a talented Graphic Designer to join our team on a contract, part-time basis (up to 30 hours per week). This remote position is open to candidates based in the United States. The ideal candidate will be responsible for creating engaging, high-converting e-commerce email designs that align with client brand guidelines and drive retention metrics. You will work closely with marketing strategists and content creators to transform campaign concepts into responsive, visually compelling email layouts optimized for both mobile and desktop platforms. This role demands a strong eye for design, technical proficiency in relevant tools, and the ability to manage multiple projects within tight deadlines.

Qualifications

• Proven experience as a Graphic Designer with a portfolio showcasing B2C e-commerce digital and email designs
• Deep proficiency in Figma and Adobe Creative Cloud (Photoshop, Illustrator)
• Hands-on experience building and setting up email templates within Email Service Providers (ESPs) such as Klaviyo, Mailchimp, or similar platforms
• Availability during core US Eastern Standard Time (EST) hours for team collaboration and client deadlines
• Experience designing for US-based e-commerce brands or within an email marketing agency environment is preferred
• Strong understanding of visual hierarchy, typography, composition, and mobile-first design principles
• Excellent written and verbal communication skills in English
• Highly organized, detail-oriented, self-motivated, and capable of managing multiple client deadlines concurrently

Responsibilities

• Design dynamic e-commerce email templates, promotional banners, product showcases, and modular layouts
• Build and set up designed email templates directly within Email Service Providers (ESPs) such as Klaviyo
• Collaborate with marketing strategists and copywriters to translate campaign objectives into effective visual solutions
• Maintain visual brand consistency across client assets, including typography, color palettes, and overall aesthetics
• Edit and optimize image assets using Photoshop, Illustrator, and Figma to ensure fast load times and sharp display quality
• Ensure all designs are mobile-responsive and visually optimized across major email platforms such as Gmail, Outlook, and Yahoo
• Participate actively in creative brainstorming sessions and contribute innovative design ideas
• Work efficiently within project deadlines while staying current on email design trends and best practices

Benefits

• Flexible remote work environment
• Opportunity to work with industry-leading e-commerce brands
• Collaborative and fast-paced team culture
• Room for professional growth and skill development
• Competitive hourly compensation ranging from $25.00 to $30.00 USD
• Part-time contract role allowing work-life balance

Equal Opportunity

CrucialPoint Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.