Community Marketing & Communications Manager (part-time)

About Grocery Post

Grocery Post is a premium neighbourhood grocery and café. We opened in 2020 and have stores in Highgate and West Hampstead. This year we served over a million customers. Our customers rate us highly (an NPS of 82), and our loyalty scheme is popular with customers. We’re due to open a third store, in north London, in early 2027.

Our underlying purpose is to create warm and friendly neighbourhood hangouts where people can pick up exceptional food and drink and be happier in their daily lives.

We’ve grown through service and reputation, not advertising. We’re now looking for our first dedicated marketer to make our communities hear more from us, more often about what matters to them.

Our friendly team is passionate about the company we are building and excited about what this role will bring to the business.

The role

This is a hands-on role, reporting to the CEO, and you’ll be responsible for making Grocery Post better known in every neighbourhood we trade in. Your job is to ensure that we reach more customers and raise awareness about what we offer and what we are trying to build. You will-

• Help craft a community marketing plan and list the collateral you will need to run it
• Run the launch of our new store, from pre-opening build-up to its first 90 days
• Plan and create content for Instagram and TikTok, and grow our local following using
• Promote Postcard, our loyalty programme, including monthly emails, member campaigns and sign-up drives in store
• Organise in-store events, supplier tastings and local partnerships
• Manage our reputation on Google and social media, responding to reviews and comments in our voice
• Produce flyers and seasonal campaign material
• Write two press releases a year and build relationships with editors
• Report monthly on loyalty, reviews, social growth and campaign results

About you

• Three to five years’ hands-on marketing experience, ideally with an independent food, hospitality, retail or social brand
• You can shoot and edit your own content and can show accounts you’ve grown
• You’ve run an email or loyalty programme and can show the results
• You’ve launched a site, product or local campaign from scratch
• You write well without being reliant on LLMs, from flyers to social posts and review replies to a full press release
• You’re comfortable working where brand is protected
• You’re organised enough to run a launch on three days a week

The details

• £42,500 pro rated for a 24 hour three day week
• It is possible to work 24 hours over 4 days if that suits
• Starting December 2026 or January 2027
• Based across our stores in North London
• Staff discount and merch

To apply

Send your CV, two or three examples of your work, and a short note on a launch or campaign you ran and what it achieved by 12th November.

Pay: £42,500.00 per year

Benefits:

• Casual dress
• Discounted or free food
• Employee discount

Work Location: In person