Deputy Manager

Deputy General Manager – Hawksmoor Air Street We’re looking for an exceptional Deputy General Manager to play a pivotal leadership role at one of our highest volume restaurants. This is a senior position sitting just below the General Manager and we’d love to hear from General Managers who have managed large teams and controlled huge sales all whilst delivering world class service.

As Deputy GM, you’ll be a true partner in running the restaurant: owning the guest experience, leading the team day-to-day, driving commercial performance, and stepping up to lead the site when needed. This is a hands-on role with real scope you’ll be a visible leader, setting the tone, developing future leaders, and making sure Hawksmoor standards are delivered every single day.

Work somewhere awesome Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked simply over charcoal and paired with award-winning wines and cocktails. We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 13 consecutive years. Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we’re proud to be known as one of the happiest places to work in hospitality.

How You’ll Live Our Values

• Welcome Everyone – Build an inclusive culture where every guest feels looked after and every team member feels they belong.
• Work Hard & Be Nice to People – Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
• Hit Hawksmoor Standards – Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit-ready and industry-leading.
• Keep Evolving – Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.

What You’ll Do

• Partner with the General Manager to lead the overall restaurant operation, and take full ownership of the site in their absence.
• Deliver an outstanding guest experience by being a visible, energising presence on the floor and modelling world-class service.
• Coach and develop managers and front-of-house team members, with strong succession planning in place.
• Lead shifts with confidence, setting the tone for professionalism, warmth, and high standards.
• Oversee day-to-day operations across all departments rota planning, compliance, and stock control included.
• Support the P&L: drive sales, manage costs, and help maximise EBITDA.
• Ensure Hawksmoor’s purpose agenda, sustainability, community, and wellbeing is at the heart of everything we do.

What We’re Looking For

• Experience as a General Manager in a premium, high-volume hospitality business.
• A confident, inspiring people manager with a strong track record of developing teams.
• Commercially aware and comfortable driving performance against a P&L.
• Calm, solutions-focused, and resilient under pressure.
• Passionate about hospitality, ambitious, and values-led.

What’s In It For You

• Industry-leading pay package with bonus potential
• Paid breaks (with tips)
• Free meals when you’re at work, plus 50% off food for you and your loved ones
• 30 days’ holiday, rising with service
• Two paid volunteering days each year
• A wellbeing budget to support your team
• Income protection and death in service cover
• Access to Stream to instantly access salary earned
• Referral bonuses from day one
• Exclusive savings on travel, shopping, and experiences
• Huge progression opportunities as we continue to grow
• Investment in your development — from award-winning training to formal qualifications
• Access to remote GP, physio, counselling services, legal advice, and more

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.