Quality Assurance & Compliance Manager

Are you an experienced professional with a passion for driving quality, safety, improving standards, strengthening assurance and supporting services to deliver high-quality care?

An exciting opportunity has arisen to join the Nursing Directorate at North London NHS Foundation Trust as our Quality Assurance & Compliance Manager.

Reporting to the Associate Director of Clinical Governance and Effectiveness, you will provide operational leadership for the Trust’s quality assurance, regulatory compliance and internal assurance functions, with a particular focus on maintaining organisational readiness for regulatory review and inspection.

About you

You will be a registered healthcare professional with significant experience in clinical governance, quality assurance or regulatory compliance and the credibility to work effectively with colleagues at all levels of a complex healthcare organisation.

You will bring experience of quality reviews and assurance programmes, CQC inspections or regulatory activity, quality improvement and producing assurance reports for senior leaders and committees. You will also be confident analysing and triangulating complex information and translating findings into clear actions and improvement priorities.

We are looking for someone who is credible, collaborative, organised and improvement-focused, with strong leadership skills and the ability to challenge, build effective relationships and manage competing priorities

The role

You will lead and coordinate the Trust’s Quality Assurance Framework, working closely with clinical, operational and corporate teams to ensure we have effective systems for understanding and assuring the quality, safety and effectiveness of care.

Your responsibilities will include:

• Leading and coordinating Trust-wide CQC preparedness and regulatory compliance.
• Delivering programmes of quality reviews, assurance visits, peer reviews and thematic reviews.
• Monitoring compliance with CQC Quality Statements, Standards and other regulatory requirements.
• Leading clinical policy governance and monitoring compliance with policy review requirements.
• Maintaining robust evidence and assurance systems to support regulatory activity.
• Triangulating intelligence from quality reviews, incidents, complaints, audits, patient experience, safeguarding, staff feedback and regulatory activity to identify themes, risks and opportunities for improvement.
• Producing clear quality assurance reports and supporting reporting to senior leaders, governance committees and the Board.
• Supporting services to respond to identified concerns and monitoring delivery of improvement actions.
• Providing leadership and line management to the Quality Assurance & Compliance Team.

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:
We will provide consistently high-quality care closer to home.

With our partners in North London and each borough we will ensure equity of outcome for all

We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

We promote flexible working and support staff with a range of health and wellbeing initiatives.

NHS Discounts, generous annual leave and NHS pension scheme

Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Why join us?

This is a newly created role offering an excellent opportunity to shape how we deliver quality assurance and regulatory compliance across North London NHS Foundation Trust.

You will play an important part in helping us move beyond a focus on compliance alone, towards an approach where quality intellige…