General Manager

General Manager — Flagship Restaurant

Central London

Up to £45,000

I’m working with a brand-new restaurant business that has recently been franchised over from the US and is now building out its UK operation.

There are multiple new openings planned , so this is a really strong opportunity for someone who wants to join at the beginning, take ownership of a key site and potentially grow with the business as the UK operation develops.

Because this is the flagship store, you’re not just coming in to run another restaurant. You’re likely to be close to the senior team, involved in shaping standards, and at the table as the business grows .

They’re looking for a strong General Manager who can take full ownership of the site and lead from the front.

This is a proper hands-on role.

You’ll be visible on the floor, leading the team, talking to customers and driving standards, while also keeping a close eye on the commercial performance of the restaurant.

What you’ll be responsible for

You’ll have broad ownership of the operation, including:

• Leading and developing the wider restaurant team
• Labour and rota management
• Food cost and waste control
• Front and back of house standards
• Oversight of the bar operation
• Driving sales and commercial performance
• Guest experience and complaint handling
• Recruitment, training and team development
• Building culture and operational standards as the business grows

Who they’re looking for

Ideally, you’ll already be a General Manager from a fast-paced, high-volume restaurant, fast-casual or QSR environment .

They’ll also consider a very strong AGM with 2+ years’ management experience who is genuinely ready to step up.

You’ll need to be someone who:

• Has experience managing serious volume
• Understands labour, food cost, waste and commercial performance
• Has led a sizeable team
• Is comfortable in a busy, hands-on operation
• Enjoys being visible with customers and the team
• Can build standards rather than simply inherit them
• Is excited by joining a new business where there is still plenty to shape

This is probably not the right move for someone who wants a fully mature, highly corporate structure with every process already built.

It is a great move for someone who wants to join a new brand early, run the flagship site and grow alongside the business as more locations open .

What’s on offer

• Salary up to £45,000
• 28 days’ holiday
• Free meals on shift
• 50% food discount
• Birthday off
• Company pension
• Paid giving-back day
• Strong progression potential as the UK business expands

If you’re an experienced operator who likes the idea of running a high-volume flagship site and being part of the team that helps shape a new US brand in the UK, this could be a very good opportunity.