Senior Operational Contract Manager

Vacancy Reference Number

23069

Number of Vacancies

1

(B) OCU

Met Business Services

Location

Kilburn

Building

KILBURN POLICE STATION

Band

Band B

Part/Full Time

Full Time

Hours per Week

36 hours per week

Type of Contract

Permanent

Job Advert

Job Title: Senior Operational Contract Manager

Salary: The starting salary is £62,310, which includes allowances totalling £3,009.

The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location: Kilburn

This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job.

About the Team

Operational Contract Management within Met Business Services oversees critical supplier and contract relationships that support the effective operation of the Metropolitan Police Service.

Role Overview

The Senior Operational Contract Manager is a senior commercial professional responsible for the management, performance and governance of complex, high-value, high-risk and operationally critical contracts. The role leads supplier and contract management across the full contract lifecycle, ensuring value for money, strong performance and delivery of intended business outcomes.

Key Responsibilities

• Lead supplier and contract management activities across the full contract lifecycle, including mobilisation, performance management, change control and exit management.
• Maintain an accurate view of contractual health, performance and risk, using evidence and data to inform decision-making.
• Provide expert input into contract re-procurements and future commercial strategies.
• Champion contract management best practice in partnership with the Contract Management Centre of Excellence.
• Monitor supplier delivery against contractual obligations, KPIs and service levels.
• Address supplier underperformance through governance frameworks, commercial mechanisms and executive engagement.
• Ensure compliance with policies, governance requirements and contractual controls.
• Lead risk, issue and dispute management activities and coordinate interventions where required.
• Provide oversight of contractual spend, demand forecasting and budget alignment.

• Drive innovation, efficiency, value for money and service improvement initiatives.

• Build productive relationships with suppliers, Directors, Senior Responsible Officers and Commercial teams.
• Support and develop contract management colleagues to build capability and performance.

How to apply

To begin your career at the Met, please click the “apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.

Completed applications must be submitted by 23:55 on 10th November 2026.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.

Following application review, successful candidates will be invited to interview.

www.metpolicecareers.co.uk

Essential For The Role

Essential Knowledge

• Strong understanding of the end-to-end commercial lifecycle, contract management and supplier management principles.
• Knowledge of public sector governance, risk, compliance and accountability frameworks.
• Understanding of performance management frameworks, KPIs, SLAs and value for money principles.

Essential Skills

• Ability to lead complex, high-value or high-risk contracts.
• Strong commercial acumen and contract risk management capability.
• Excellent stakeholder engagement, influencing and presentation skills.
• Ability to drive cross-functional collaboration and decision-making.
• Experience engaging with senior supplier representatives and executive stakeholders.
• Ability to use data and insight to inform decisions and improve outcomes.

Essential Experience

• Demonstrable experience managing complex, high-value or high-risk contracts.
• …