CRM Salesforce Architect - (Marketing healthcare cloud)

Company Description Avanza Solutions is a global digital transformation provider, delivering innovative platforms and services since 2000. The company operates as a digital hub specializing in digital banking, customer experience and relationship management, artificial intelligence, blockchain, smart city applications, business automation, and cognitive platforms. Avanza serves organizations across banking, finance, telecommunications, insurance, pharmaceuticals, government, and other sectors. With a focus on people-centric innovation and automation, Avanza helps clients modernize operations, improve financial performance, and enhance functional outcomes. Professionals joining Avanza can expect to work with advanced technologies that drive large-scale digital change worldwide.

Role Description This is an on-site contract role based in Dubai for a CRM Salesforce Architect (Marketing Healthcare Cloud). The role involves designing and owning end-to-end Salesforce architecture across Marketing, Health Cloud, and related CRM capabilities to support complex healthcare and enterprise use cases. The architect will translate business requirements into scalable technical solutions, including data models, integrations, workflows, and automation within the Salesforce ecosystem. Day-to-day responsibilities include collaborating with stakeholders, business analysts, and development teams; producing solution designs, technical documentation, and implementation guidelines; and overseeing configuration, customization, and integration efforts. The role also includes conducting platform assessments, leading design and code reviews, ensuring best practices and security standards, supporting presales activities with solution proposals and demos, and providing guidance on platform optimization and roadmap evolution.

Qualifications

• Strong Salesforce solution architecture skills, including Solution Architecture and Customer Relationship Management (CRM) design across Marketing Cloud and Health Cloud.
• Experience in client-facing Consulting, including requirements analysis, stakeholder management, and advisory on CRM roadmaps.
• Proficiency in Business Process analysis and optimization, with the ability to map and streamline complex customer journeys and healthcare workflows.
• Presales experience, including crafting solution proposals, effort estimates, and delivering technical presentations or demos.
• Hands-on experience with Salesforce configuration (flows, automation, security, permissions) and coordination of custom development and integrations (APIs, middleware).
• Background in healthcare or life sciences domains, ideally with familiarity in regulatory and data privacy considerations (e.g., HIPAA or equivalent regional guidelines).
• Strong communication and documentation skills, with the ability to translate technical solutions into clear business value.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; relevant Salesforce certifications (e.g., Application Architect, System Architect, Marketing Cloud Consultant) are highly preferred.
• Ability to work effectively in a fast-paced, multicultural environment and collaborate on-site with cross-functional teams in Dubai.