Part-Time Zoho CRM Virtual Assistant (Australian Client)

About the role

We are looking for a reliable, organised, and proactive Part-Time Admin Assistant / Virtual Assistant to support one of our Australian-based clients with day-to-day administrative, sales, marketing, and customer communication tasks. This is a flexible part-time position and does not require a traditional Monday-to-Friday schedule. The successful candidate will work closely with the client and assist with a variety of administrative and business support activities. Must know how you Zoho.

Key responsibilities

• Use and maintain business information in Zoho CRM system.
• Post and schedule content on social media platforms

• Create and send EDMs (Electronic Direct Mail) using content and materials provided by the client

• Create and manage calendar entries, appointments, and reminders
• Follow up with sales leads through email
• Assist with sales administration and lead management
• Support the client with inbox and email management
• Organise, prioritise, and respond to emails as required
• Maintain accurate records and follow up on outstanding tasks
• Assist with following up overdue invoices by phone when required

About you

• Previous experience as an Administrative Assistant, Virtual Assistant, Sales Admin, or similar role
• Excellent written and verbal English communication skills
• Strong email and inbox management skills
• Highly organised with excellent attention to detail
• Proactive, dependable, and able to work independently
• Comfortable communicating with customers and following up sales leads
• Basic to intermediate knowledge of social media platforms
• Comfortable using online/cloud-based business applications
• Willing and able to learn new systems and processes quickly
• Experience using Zoho CRM, Zoho One, or similar CRM platforms (preferred)

Benefits

• Flexible schedule
• Paid training
• Work from home
• Opportunity to work directly with an Australian-based client
• Exposure to administration, sales, marketing, and customer support functions
• Opportunity to develop experience using Zoho and other cloud-based business systems
• Supportive and professional remote work environment
• Potential for additional hours and responsibilities based on performance and business needs