Resource Manager, Resource Management, Audit and Assurance

Job Description Connect to your Industry Resource Management (RM) is a business-critical function at Deloitte. It ensures that we have the right people, with the right skills, in the right place, available at the right time. Working closely with business leadership, RM aligns deployment with business priorities, strengthens financial performance and maximises practitioner experience and development. The function combines trusted relationships and purposeful face-to-face collaboration with commercial insight, AI and supporting technologies to improve planning, processes and decision-making.

Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity As a Resource Manager, you will lead the RM team’s planning, scheduling and deployment of onshore and offshore practitioners, balancing delivery requirements, utilisation and development opportunities.

You will build trusted relationships at all levels through purposeful face-to-face engagement, understand business leaders’ priorities and independently advise on resourcing decisions.

Working with Business Leadership and Finance, you will own the financial forecast, identify risks against plan and drive practical actions to improve business performance.

You will coach and develop colleagues, exercise judgement on when to provide hands-on support or escalate critical matters, and champion AI and supporting technologies to improve processes, quality and decision-making.

• Build relationships and shape RM delivery: Maintain a strong office presence and build trusted relationships through purposeful face-to-face engagement with Business Leadership, engagement leaders, RM colleagues and connected functions. Independently represent RM in stakeholder discussions, influence decisions and adapt processes to support business priorities.
• Champion technology and AI-enabled improvement: Actively develop your understanding of emerging AI and supporting technologies, identifying, testing and implementing practical improvements to planning, reporting and processes. Champion adoption across the team, applying sound judgement to improve efficiency, quality and decision-making.
• Lead and develop the RM team: Lead the team in balancing engagement requirements, capacity, practitioner skills and development needs. Set priorities, delegate and coach effectively, and act as the first point of escalation for the team, resolving operational issues independently and escalating critical matters to the Senior Manager. Use sound judgement to know when to step into operational work to coach colleagues, build their confidence and lead by example, while also providing hands-on support during peak periods or team absences to maintain delivery.
• Manage capacity, demand and commercial outcomes: Oversee forecasting and reporting across utilisation, capacity, demand and resource budgets. Identify shortfalls, excess capacity, seasonal pressures and financial risks, agreeing practical actions with Business Leadership and the wider RM network and following them through.
• Oversee reliable schedules and forecasts: Guide junior colleagues in maintaining accurate bookings, wider Dayshape data and planning assumptions. Translate business strategy into clear team priorities, explaining how reliable schedules and forecasts support business decisions, and ensure delivery follows agreed policies and controls.

Connect to your skills and professional experience

• Direct Resource Management experience: Proven RM experience within a large, complex organisation, with a strong grounding in deployment, capacity planning, demand forecasting and managing competing …