Restaurant Manager, Rotunda Bar & Lounge

Job ID: REQ10395712

Four Seasons London at Tower Bridge

Location: London, London, United Kingdom

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper’s Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Restaurant Manager

Rotunda Bar and Lounge

Four Seasons Hotel London at Tower Bridge

At Four Seasons, exceptional hospitality is built on genuine service, attention to detail, and memorable guest experiences. Located in the heart of the hotel, Rotunda Bar and Lounge serves as a vibrant social hub, welcoming guests throughout the day for breakfast, all day dining, afternoon tea, cocktails, and evening drinks.

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead the day to day operation of Rotunda Bar and Lounge.

The role

As Restaurant Manager, you will be responsible for the overall leadership, performance, and guest experience of one of the hotel’s most visible and dynamic outlets.

You will lead a passionate team, ensuring exceptional service standards are consistently delivered while driving engagement, profitability, and operational excellence. Working closely with the Food and Beverage leadership team, you will help shape the guest experience while creating a culture of hospitality, accountability, and continuous improvement.

What you will do

• Lead the daily operation of Rotunda Bar and Lounge, ensuring exceptional guest experiences at every service
• Inspire, coach, and develop the service team to deliver Four Seasons standards consistently
• Build meaningful relationships with guests and drive guest satisfaction, loyalty, and engagement
• Maintain expert knowledge of food, wines, cocktails, afternoon tea, and beverage offerings
• Work closely with the Culinary and Bar teams to enhance menus, service standards, and guest experiences
• Drive revenue growth through effective upselling, promotions, and commercial decision making
• Manage scheduling, labour productivity, payroll, and operational costs
• Oversee recruitment, onboarding, training, and performance management of team members
• Ensure compliance with licensing regulations, health and safety requirements, and Four Seasons policies
• Monitor service standards, identify opportunities for improvement, and implement action plans
• Act as a visible leader during service, supporting both guests and team members

What we are looking for

• Previous management experience within a luxury restaurant, lounge, hotel, or high end hospitality environment
• Strong food and beverage knowledge, including afternoon tea, wine, cocktails, and luxury service
• Proven leadership experience with a track record of developing high performing te…