Administrative Assistant

About ARTrelief™:
ARTrelief™ is an innovative and unique Community Wellness Hub where cultural and religious freedom, equity, inclusion and diversity are valued, celebrated and considered as strengths in our community.

We specialize in expressive arts therapy, community mental health and wellness, training and education. We make our services easily accessible to anyone, and dedicate ourselves to serving low income individuals, individuals with disabilities, individuals suffering from chronic illness, and their families.

ARTrelief has been servicing individuals across the lifespan at our center, in homes, schools, at community programs, and intensive care medical treatment programs since 2008.

We approach recovery as a work of art, and dedicate ourselves to the use and promotion of all forms of art to support health, joy, awareness, development, education, social-economic adjustment, cultural inclusion, equality, dignity and integrity in the community. We believe health is a practice, a continuum where our mind, body and spirit strive to achieve balance, flow, harmony, transparency, generosity, connectedness and wholeness.

We believe that people have the right for immediate relief when in crisis, that relief needs to result in making people feel empowered, and education, information and resources are essential to the process of mental health recovery.

Job Description:

Part time, 8 to 16 hours and opportunity for growth based on skills and interest.

• Assist Clinical Director and Billing Admin with client registration and referral process
• Manage calls and emails from clients, support new clients with registration
• Create and maintain electronic record for client(s)
• Create and submit invoices, track and log payments
• Collect payment; processing credit cards, checks and cash
• Submit PT1 applications for clients and follow up as needed
• Obtain, track, and maintain authorizations for services
• Assist with scheduling appointments and managing faxes
• Maintain office appearance by working closely with other team members and ensuring office is presentable for clients.
• Manage inquiry calls and walk-ins
• Organize office operations and procedures, including faxing, and ordering supplies
• Provide ongoing support to Clinical Director
• Other duties as assigned’

ARTrelief is an Equal Opportunity Employer.

Qualifications

• Bachelors degree

Required Skills

• Proficiency in computer technology
• Excellent organizational skills, attention to details
• Success in working within a team environment
• Strong communication, customer service and planning skills
• Success in working in community settings
• Proficiency with Microsoft office
• Proficiency in a second language highly preferred (Spanish preferred)

Benefits:

• Accrued Paid Time Off (in addition to Holidays)
• Flexible hours whenever possible
• Work from home hours
• Creative work environment where service and initiative are encouraged and rewarded
• Inclusion in a unique team of creative professionals
• Experience in a social enterprise with a unique mission and collaborative approach
• Experience bringing unique and inclusive expressive arts therapy, mental health and community services to a diverse community
• Opportunity for growth

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: Hybrid remote in Waltham, MA 02453