Product Manager

We’re looking for a Product Manager to take ownership of flatfair’s core tenancy protection products, including No Deposit, flatfair Deposit and Tenant Guarantor.

These are established, revenue-generating products used by tenants, landlords and property partners across the UK. Your job is to understand where they can work better, decide what matters most and turn those opportunities into improvements that deliver real customer and commercial value.

You’ll be part of a small Product & Technology team, so this is a hands-on role with plenty of ownership.

What you’ll be doing

• Own and develop the roadmap for your product area.
• Use customer feedback, data and commercial insight to identify and prioritise opportunities.
• Shape problems and requirements with stakeholders and work closely with engineers through delivery.
• Map customer journeys and turn ideas into clear flows, prototypes and early concepts.
• Use AI confidently to accelerate research, prototyping, design thinking, documentation and day-to-day product work.
• Break larger opportunities into practical, achievable pieces of work.
• Support launches, measure what happens afterwards and use what you learn to decide what comes next.
• Look for ways to improve adoption, remove friction and increase the value our products create.

What we’re looking for

You’ll already have some solid Product experience behind you and be ready to take greater ownership of an important product area.

You’ll bring:

• experience taking product work from problem definition through to delivery and measurement
• good judgement when balancing customer, commercial and technical needs
• confidence working closely with software engineers
• a practical understanding of customer journeys, UX and product discovery
• confidence using AI tools to make yourself more effective across research, prototyping and product development
• an ability to combine data with customer and stakeholder insight
• strong communication and stakeholder skills
• curiosity, initiative and a willingness to get into the detail.

Experience in proptech, fintech, insurtech, SaaS or another business with transactional customer journeys would be useful, but isn’t essential.

Why flatfair

You’ll be working on products that sit at the centre of real rental journeys and already have meaningful customer usage and commercial importance.

We’re a small team, which means you’ll be close to the engineers building the product, the teams speaking to customers and partners every day, and the senior people making decisions about where we go next.

We’ve built a strong reputation with our customers, expanded our product range beyond our original No Deposit proposition, and been recognised as a Sunday Times Best Place to Work.

It’s a good role for someone who wants meaningful ownership, plenty to improve and the space to keep developing as a Product Manager.